Obi to Obi stopped working
nedsobi110:
My Obi 110 works okay for regular calls but when I try to call another Obi user direct using their Obi number I get the error - "rejected by the service provider - reason 404"
the same thing happens if another user tries to call me.
is this part of the new cruelty?
drgeoff:
As I type this my better half is talking to her mother. OBi110 and OBi100 using Obitalk.
azrobert:
Check the Call History.
To access Call History:
Log directly into the OBi using the local interface.
Key the IP address of the OBi into a Web Browser.
Hit Enter
The UserID and default Password are both "admin".
Click Status on the left column then click Call History.
Is the call being routed to the OBiTalk Network?
Have both OBi's been added to the OBiTalk portal?
404 is a Not Found error.
nedsobi110:
if I go back far enough in my call history I can find this exact same call that shows call connected - so this used to work - something has changed recently.
if I call **9 222 222 222 for example it connects - so I don't know what's going on.
azrobert:
You didn't answer my questions, but I assume the call is being routed to OBiTalk1 and both OBi's have been added to the portal. I also assume you have re-checked you're dialing the correct OBi number.
I basically have nothing. In the past there have been several instances with problems like this with the OBiTalk network affecting only some people that magically fixed themselves, but back then several people complained. I haven't seen other people posting problems like this. You can try a re-boot of both boxes. If that doesn't work you can delete the OBi's, do a factory reset, re-add to portal and re-configure. That's extreme and I would just wait a few days and see if it fixes itself. FYI my OBi110 works both in and out on the OBiTalk network.
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