My OBi200 suddenly stopped working
ashmah24:
When I dial ***1 there is no sound for a while then i get the same continuous blink tone.
The power button is solid green.
What should happen when I go in my OBiTalk profile and perform the Add device and dial *5 {4 digit} number and after I hear the voice?
drgeoff:
Until you can reach the echo test number you are wasting your time trying to add your device using the **5 procedure.
When you dial ***1 your should hear a voice telling you the network status of the OBi.
If you are really dialling ***1 and not hearing that, try using another phone.
ashmah24:
I tried using a different phone same problem and I am dialing ***1.
Is there any other way to troubleshoot this issue?
drgeoff:
Dial **0. You should hear ringing. Wait until it is answered. Report here what you hear then.
Are you sure you have done the reset correctly? It is not a matter of a momentary press of the reset button underneath. You can also reset by dialling ***8 and when prompted press 1.
Is the phone connected directly into the OBi? Not via any house wiring.
ashmah24:
I dialed ***0 and following is what I hear
"welcome to ob attendant
press 1 continue this call
press 2 make a new call
press 3 enter callback number"
Yes I followed the reset instruction on forum. I tried dialing ***8 but I hear the same blink tone.
Yes phone is directly connected to OBi.
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