From PSTN line AA into OBI110, can not dial 2 to call other voice gateway
guy52911:
Obi110 has been set trusted callers with phone number, also with other OBI endpoints, when I using trusted callers call PSTN line AA into OBI110, I can't dial 2 to call the voice gateway( heard "there is no service to complete your call), but my other OBI endpoints AA into OBI110 can using voice gateway call out.
below is OBI110 configuration, thanks for help...
Gateways&TrunkGrps
Voice Gateway3
AccessNumber SP2(Toronto.voip.ms)
DigitMap:(xx.)
Service providers
ITSP Profile B General
DigitMap:(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<011:**3>xx.|xx.|(Mipd)|[^*#]@@.)
Voice Service
Auto Attendant 1
DigitMap:([1-9]x?*(Mpli)|[1-9]|[1-9][0-9]|<00:$1>|0|**1(Msp1)|**2(Msp2)|**3(Mvg3)|**8(Mli)|**9(Mpp)|(Mpli))
OutboundCallRoute:{([1-9]x?*(Mpli)):pp},{0:ph},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Mvg3)):vg3},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}
PHONE Port
Digitmap:([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|**1(Msp1)|**2(Msp2)|**3(Mvg3)|**8(Mli)|**9(Mpp)|(Mpli))
OutboundCallRoute:{911:sp1},{([1-9]x?*(Mpli)):pp},{(<#:>|911):li},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Mvg3)):vg3},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}
azrobert:
When you call in:
Do you get the AA prompt for 1, 2 or 3 then you enter 2 and get the error message?
The error message implies the AA is trying to route the call to an invalid destination. This doesn't make sense because the AA should ask for an outbound number or repeat the prompt if it doesn't recognize your response and not try to route the call.
OR
Do you get the AA prompt for 1, 2 or 3 then you enter 2 and get another prompt for an outbound number? You now enter 2 and get the error message.
2 would be considered a speed dial. Please post speed dial#2.
I either case post the following:
Voice Service -> Auto Attendant 1: Primary Line
Physical Interfaces -> Line Port -> InboundCallRoute
For security reasons modify any phone number in the inbound route.
guy52911:
Voice Service -> Auto Attendant 1: Primary Line PSTN line
Physical Interfaces -> Line Port -> InboundCallRoute
{(x.13******108|x.64******10|x.85******15|x.85******59|x.13******345|x.13******031|x.13******345|x.13******572|x.64******32|x.78******77):aa},{ph}
I can get AA prompt from both(trusted callers and OBI endpoints), then enter 2, +011+countrycode+phone number+#, OBI endpoints works fine for this outbound number, trusted callers got error message with same outbound number.
Thanks!
azrobert:
Try this:
Voice Service -> Auto Attendant 1: Primary Line: SP2 Service
(Mpli) in the AA DigitMap points to the AA Primary route DigitMap
Was Line Port DigitMap, now ITSP B DigitMap
Now rule <011:**3>xx. will modify the dialed number, so it will be routed to GW3.
I don't understand why the other endpoints work.
It seems they would have the same problem.
Maybe I don't understand something
Please post the SPx X_InboundCallRoutes
guy52911:
After change this:
Voice Service -> Auto Attendant 1: Primary Line: SP2 Service
Still not work, and My other obi endpoints not works either any more.
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