Google Voice Voicemail Issue
jellyville:
Per the release notes:
Quote
- When there are new or unheard messages in the user's Google Voice voicemail box, the attached telephone’s message waiting indicator lamp and/or new message display icon will light up. Also a “stutter” dial tone will be heard on the telephone indicating a new or unheard message.
I have two Obi100s both connected to separate Google Voice accounts. However, both of them are indicating that I have new voicemail when neither account has any voicemail at all. While this is not a debilitating problem, it does get rather annoying to have my voicemail indicator flashing all the time and having this "stutter" dial tone every time I make a call. Is there any way to either fix this or turn it off? Thanks in advance.
RonR:
Assuming you have Google Voice configured on SP1, verify that you have the following settings:
Voice Services -> SP1 service -> MWIEnable : (checked)
Voice Services -> SP1 service -> X_VMWIEnable : (checked)
Voice Services -> SP1 service -> MessageWaiting : (unchecked) (Default unchecked)
jellyville:
I see MWIEnable and X_VMWIEnable and both are checked. However I do not see MessageWaiting and cannot verify it.
Edit:
Ok, it would have helped I had read the documentation first. I forgot to uncheck "Send missed calls to Inbox" in my Google Voice settings. Sorry. :(
RonR:
Quote from: jellyville on July 20, 2011, 09:49:42 pm
I see MWIEnable and X_VMWIEnable and both are checked. However I do not see MessageWaiting and cannot verify it.
MessageWaiting is only available by logging into the OBi itself. It's not available on the OBiTALK Web Portal. Clearing it in the OBi should clear your Message Waiting indication on the phone.
R_Chandra:
hmmm....I will second the not-necessarily-the-best-behavior sentiment. But the (firmware) fix could be complicated. I get my MWI put on when new SMSes arrive. They show up in the GV inbox, so that's probably what causes the OBi to think there is a voicemail waiting. I'm not super familiar with how the OBi firmware does this (whether it's part of Jingle, it does a screen scrape of the GV page, it uses the unofficial GV API, or whatever), but it would be preferable to determine the type of the unread message before "declaring it" a voicemail.
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