Simonics.com
transam98:
Ive changed from using the call centric trick on my Obi508, to dumping CC (where CC injects CNAM) and changed over to simonics Gateway...
Ive DELETED the CC on my SP and deleted the GV on my SP
and ive entered the simononics GW stuff (yes I paid the $5.99 :)..)
I can make outgoing calls but NO incoming calls come in.
I have the right PHONE 1 selected as incoming and outgoing etc...
But my phone doesnt ring on incoming ;(
I have google chat unchecked....
and I setup simonics as a generic SP, anyone have any suggestions ?
thanks !
SteveInWA:
Quote from: transam98 on November 06, 2016, 07:10:08 pm
But my phone doesnt ring on incoming ;(
I have google chat unchecked....
Of course it's not going to ring if you have Google Chat un-checked. Put a check mark next to it.
transam98:
for some reason it was unchecked before (when I was doing the CC trick for CNAM) so I DID the checkmark, then also RESETUP Simonics on the obi508 and did a reboot and tried still wont ring (but outgoing works fine) ive attached screen shots (only edited to block personal info).. any other suggestions ? :):)
I did pick GENERIC provider but havent changed manually any settings in the 508 (basically the same as a 202 etc...)
SteveInWA:
The reason you had previously disabled inbound calling on Google Chat, was that you were instead routing inbound calls through Callcentric, and you had Callcentric setup to ring those calls on your OBi.
If you want to instead use Simonics Gateway for inbound calls, then understand that it is acting like a Google Chat client, similar to how OBi devices work directly with Google Chat. So, yes, you need to add a check mark next to Chat.
It also needs to be the only thing using Chat, as it might interfere with or have contention with other Chat clients.
Why did you stop using Callcentric?
transam98:
Yea, it was unchecked (as you said) as I was using it with CC. I did the checkmark in there then rebooted the obi and still nothing ;(....
I have a total of 3GV's/and CC's and one of the CC's never gets used, so I got a email saying (from CC) cause it has been 90 days... we are taking our free CC back (lol) So I figured id migrate all to simonics and dump the middleman (cc) plus this way I dont go through double viop's sometimes degrading the call......
so this was my 1st simonics but for some reason I still cant get it to ring ;( and in my 0bi508 config screen (webpage portal) it does show up as REGISTERED on simon ;) and as I said a outgoing call works fine, but when I call into it, it wont ring ( to bad I cant make the google web page reboot haha)....
im stumped on this one ;( I did send bill (@simon a email but no reply yet..) also on his website it does show as registered/connected.
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