Simonics.com
transam98:
I have a 4 Line phone connected to the obi...
I went into the OBI SP1 and told it incoming will ring on PHONE 1 and PHONE 2...
then did a test call to the GV # that is on SP1 (GV Simon) and....
still didnt ring either L1 or L2 on the phone ;(
SteveInWA:
I guess you'll have to see if Bill Simon can help.
Meanwhile, you can prove to yourself that your Google Voice account, OBi and telephone are working properly (or not!) by doing this:
Log into your Google Voice account on your laptop or desktop web browser, and go here: https://www.google.com/voice#inboxPress Ctrl-T to open another browser tab (leave the first tab open with Google Voice).In that second browser tab, log into your OBiTALK dashboard and delete the SPx configuration that is now set up for Simonics (click the trash can icon).Click the SPx and then follow the instructions to set up Google Voice. This will test everything using a direct OBi/GV configuration, instead of going through Simonics.Test some inbound and outbound calls. Do they work?
Taoman:
I would recommend looking at the call history log on the OBi itself and find out if the calls are even making it to the OBi.
Taoman:
Quote from: transam98 on November 06, 2016, 08:30:54 pm
ive DELETED BOTH the old SP1 (cc) and SP5(gv) and replaced em BOTH with SP1 Simonics right ?
Please explain what you mean by this statement.
SteveInWA:
Quote from: Taoman on November 06, 2016, 09:12:16 pm
Quote from: transam98 on November 06, 2016, 08:30:54 pm
ive DELETED BOTH the old SP1 (cc) and SP5(gv) and replaced em BOTH with SP1 Simonics right ?
Please explain what you mean by this statement.
Wait: if you had one SP set up with Google Voice, and a different SP set up with Simonics, using the same Google account, that is going to cause problems with inbound calls.
If you are no longer using Callcentric, delete that SP. Temporarily delete the SP set up for Simonics. Temporarily set up the SP that you WERE using for Simonics, instead selecting Google Voice as the service provider.
Navigation
[0] Message Index
[#] Next page
[*] Previous page