Two Obi110 and one GV account.
jimates:
Currently all calls forwarded or forked from on Obi to another carry the caller id of the forwarding Obi.
This is supposed to be fixed in an upcoming firmware update (ver. 3). The last status was "coming soon".
phylo:
I have it all setup but the second box isnt ringing and now the AA is coming on?
Do I need to remove the GV setup on box 2 or something?
Right now its setup like this
Obi#1 has GV account 1 and the forwarding setup {pp(ob#########),ph}
Obi#2 has GV account 2 (different GV account)
Everything is on the same lan.
Any suggestions?
RonR:
If calling the GV account that's configured on OBi #1 is reaching the AA of OBi #2, you must have a rule in the OBiTALK InboundCallRoute of OBi #2 that's sending calls to the AA.
If you don't see the problem or solution, please post the OBiTALK InboundCallRoute from OBi #2.
jim1524:
I have it configured as above (OBi #1 is GV). When I call the GV number, OBi#1 rings. Then in about two rings, the AA for OBi#2 picks up and I have to press 1 before OBi#2 rings.
On both OBi devices, I've unchecked the Voice Service->Auto Attendant->Enable
On OBi#2, my X_InboundCallRoute is set to: ph
Edit: OBi#1 is an OBi110, OBi#2 is an OBi100. Both are on the latest firmware.
RonR:
Quote from: jim1524 on July 30, 2011, 06:45:51 am
On both OBi devices, I've unchecked the Voice Service->Auto Attendant->Enable
There is a bug in the OBi firmware. Unchecking Enable does not disable the Auto Attendant as documented in the OBi Device Administration Guide:
Enable AA. If enabled, the AA will answer an incoming call that has been routed to it after a period as specified in AnswerDelay. If disabled, the AA will not attempt to answer any incoming call.
Even if there wasn't this bug in the OBi firmware, disabling the Auto Attendant is not the solution to your problem and would not cause the telephone to ring.
Quote from: jim1524 on July 30, 2011, 06:45:51 am
On OBi#2, my X_InboundCallRoute is set to: ph
I think you're looking in the wrong place. The correct place is:
Voice Services -> OBiTALK Service -> InboundCallRoute
Note there is no 'X_'.
There has to be a {...:aa} rule for the Auto Attendant to answer an incoming call.
Navigation
[0] Message Index
[#] Next page
[*] Previous page