Anveo for CAN & Google Voice for US and Itl
sylvaing:
Personally, I don't want people not answering my calls because they see "Unknown number". If you mean only use Google Voice, then two more problems. No 911 and no incoming calls.
Edit: I'm in Canada.
illicit:
@sylvaing : thanks for the info. i'll look into modding your rules.. maybe i could have it set so that 11 digit nums terminate through Google Voice and 10 digit nums terminate through Anveo. but i'd prefer the cleaner requirements as proposed earlier.
@azrobert : thanks for the info. i'm really tech savvy, like really. time is just a constraint and i have ocd. these rules just kinda drive me crazy and when logic flows break i go nuts hahah. i've been trying to figure out the problem, i think it does indeed lie with the OutboundCallRoute.
OBi model : 200
OutboundCallRoute : {(Msp1):sp1},{([1-9]x?*(Mpli)):pp},{(<##:>):li},{(<**70:>(Mli)):li},{(<**82:>(Mbt2)):bt2},{(<**81:>(Mbt)):bt},{(<**8:>(Mbt)):bt},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**9:>(Mpp)):pp},{(Mpli):pli}
@SteveInWA : reason being we've had our CAN number for 11 years. my mother and sister are completely tech incompetent. we cant have calls made to CAN #s with a callback number that is Google Voice / Unknown. Sure, it can 'work' but it simply won't for these two. i live away from home and my dad's always overseas. i'd like my mother to be able to call out to a CAN number and have it called back like normal (as if we were using a local provider). as for the Google Voice, well my dad works overseas like I mentioned (coupled with relatives all over the place). it would be nice to have Google Voice handle those calls. and I've already hooked up the Google Voice to ring a Twilio number that forwards to the home number (just in case the Google Voice is called back) but that costs $ per call. and that should only be the case if a US # is called. it works well for our US friends cause they can call back a US num that will Twilio back to the home phone (it also looks similar to our CAN number). CAN calls should show our CAN number (Anveo) and US/Intl/other should terminate through Google Voice. Hopefully this answers your question.
I'd sit with the manual but the numbers and rules all kind of jumble up. and i give up. I'll try again though.
@everyone thanks for all the help
to reiterate:
I need CAN calls through Anveo, and US/Intl/other through Google Voice. Obviously coupled with the 911 and accepting incoming calls on the Anveo and Google Voice incoming calls are Twilio'd back to the home number (Anveo). it would be a plus to be able to block telemarketers but what's that when I can't even get this to work ahah. the cherry on top comes last.
sorry if any of this is a confusing mess, it's 4:30AM and the sleep meds are kicking in. hopefully I sort it out tomorrow :) any help would be greatly appreciated.
azrobert:
You didn't say what's happening. Are all numbers routed to SP1?
I don't see any problem with the configuration. Check your changes to make sure they are still intact. If you added your OBi200 to the OBiTalk portal, you must use OBi Expert to make configuration changes. If you want to use the local interface to make configuration changes you need to turn off auto provisioning, otherwise OBiTalk will overlay your change.
System Management -> Auto Provisioning
Under OBiTalk Provisioning
Method: Disabled
illicit:
All calls route through SP1. It shows in the history.
And yes, I've done exactly what you assume. All changes are made through the portal. I also login to the local interface to double check those changes have occurred.
I have no idea why it won't work. I've double checked everything over and over and over again.
Thanks anyways, I'll keep fiddling with it.
And yes, SP2 is set as primary. Prior to adding the change to OutboundCallRoute it uses Google Voice for the calls.
Could it just be the box or some setting somewhere I haven't checked?? UGH
drgeoff:
Have you changed the Phone Port Digit Map from its default string?
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