Setting up GV for Callcentric inbound and Chat outbound using same SPx profile
restamp:
An OBi202 I'm using has functions assigned to all four of its voice profiles (SP1 - SP4). One consists of a SIP connection to an incoming-only Callcentric free DID which I use for receiving GV calls. I would like to configure the OBi so that it continues to use the CC DID for incoming calls, while using a GV chat connection to place calls which are directed specifically to that SP profile.
Given enough time, I might be able to figure it out myself, but frankly it's easier to ask the experts. My apologies if this has been covered before (in which case, of course, please give me a pointer to the appropriate thread). Otherwise, I'd appreciate any instructions / success-stories / commentary people may have on how to accomplish this.
Thanks.
Taoman:
Quote from: restamp on November 23, 2016, 09:41:05 pm
An OBi202 I'm using has functions assigned to all four of its voice profiles (SP1 - SP4). One consists of a SIP connection to an incoming-only Callcentric free DID which I use for receiving GV calls. I would like to configure the OBi so that it continues to use the CC DID for incoming calls, while using a GV chat connection to place calls which are directed specifically to that SP profile.
I've read your post a dozen times and I still can't figure out what you're talking about. You want to make outgoing GV calls (which uses XMPP) on the same SIP trunk that is hosting your incoming Callcentric calls?
I must be misunderstanding you. Can you please elaborate? When you say you have "functions" assigned to SP1 - SP4 what does that mean? Are they all either SIP or XMPP (Google Voice) trunks?
And even if it was possible to do what you're asking why would you want outgoing GV calls "directed specifically to that SP profile?" I'm really not following you here.
azrobert:
If one of your other trunks is defined as SIP, you can route inbound Callcentric calls to you OBi2xx via IP address. This will free the trunk you are currently using for Callcentric and use it for GV.
Create a CC call treatment for your inbound DID.
Select redirect calls to "This Number"
Define the number as: 0@xx.xx.xx.xx:pppp
xx.xx.xx.xx is your public IP address
pppp is the X_UserAgentPort of the SP you want to use
In your router Port Forward this port and the RTP ports to the IP address of your OBi2xx
Add the following to the X_InboundCallRoute: {>0:ph}
You can't you "X_AcceptSipFromRegistrarOnly" to block SIP scanners
Taoman:
Or he could pay $6 for a Simonics GV gateway account and use a Voice Gateway for outbound GV calls.
restamp:
Taoman, azrobert, thanks for your speedy replies.
Taoman: Sorry my initial post was confusing. What I was trying to convey is that, yes, all four SP1 - SP4 profiles are already in use, so as azrobert points out, if I want to use XMPP, I'll need to double-up on one of the SIP channels.
azrobert's solutions are always works of art, and this one is not an exception. It's elegant and I'm sure it would work. However, I rather like Taoman's last suggestion to go with Simonics. If I did this, I think I'd drop CC entirely and use the Simonics gateway bidirectionally. The reasons this looks preferable to me are (1) it's more portable (I can pick up the OBi and take it with me to a new location without having to reprogram anything), (2) both Simonics and CC provide CNAM, which is the reason I was using CC in the first place (although they sometimes yield different results and I'm not sure which one is better), (3) with Simonics, I can keep each trunk (both the incoming and outgoing functions) on its own SP profile which is less complicated, and (4) with Simonics, you aren't tied down to the obitalk portal for programming. The main downside is that annoying moment of silence you have to remember to account for when you answer an incoming call.
Anyway, you two have given me something to think about. Thanks again to you both!
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