obiwifi adapter with obi 200 having setup problems

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SteveInWA:
Is that long string of letters starting with RXQV6 truly your WiFi SSID?  I kind of doubt it.

Log into your router.  Go to its WiFi section.  Look at the SSID.  Copy it to the clipboard (Ctrl-C).  In another browser tab, go back to the OBiTALK WiFi configuration page.  Erase the characters from the SSID field.  Paste in the SSID (Ctrl-V).  Carefully re-type the password.  Sometimes, routers care about upper vs. lower-case, so type in the value exactly as it is shown in your router.

If you can't get it to work that way, then follow exactly the steps in this video:  https://youtu.be/EfeoOCi2Rds

Note that, if you have made any security settings on your router that only allow connections from specific devices (MAC addresses) then you would need to add the OBiWiFi adapter's MAC address to the allowed list.

Also:  after saving the settings on your OBi, unplug both the Ethernet and power cables.  Power off the router.  Power on the router.  Wait for the router to reboot.  Power on the OBi and wait for it to connect via WiFi.

If you can't get this to work, then you've got some sort of router issue that is out of scope for this forum.

magicwine:
Hi Steve,

Finally, it's working on wifi!

The reason I purchased the 200 is I need to use all the jacks in my house for this number, and I can't run a long ethernet cable, support advised Obiwifi adapter would accomplish this by plugging the 200 into any jack, with the wifi adapter plugged into the 200, then all the jacks would access the obi/google voip service.

I couldn't believe this, it sounded so wonderful, so I repeated it to the sales rep and he advised if all my jacks terminate at a junction point in my basement, I only needed to purchase the wifi adapter and plug the 200 into any house jack, and it would enable all my home's jack with GV service.

However, I have tried plugging it into two jacks, and tried to get a dial tone on two phones still connected to the original jacks when I had Verizon landline service until last week, and no dial tone. I even switched the phone cable to a new one that I know works, still no dial tone.

I don't know if it makes a difference, but 25 yrs ago I had 2 lines in my home. When I discontinued the 2nd line, all my one line phones still worked utilizing the same jacks.

Am I supposed to enable something for the 200 to make all my jacks live?

Thank you for your wonderful help.

Bob

SteveInWA:
Great.

Now, one step at a time.  You do realize that you need some sort of Internet Telephone Service Provider (ITSP), right?  Right?  You can't just plug in a magic box and expect it to work, by ... magic?

You need to set up either Google Voice, or a SIP ITSP and get that service working on the OBi, with ONE telephone plugged directly into the OBi's phone jack.

Then, and only then, you need to go out to wherever your old Verizon telephone service was connected to your house or apartment or whatever, and disconnect the two wires from Verizon leading into your house.  If you fail to do this, you may fry the OBi.

Then, you need to understand which of the wire colors on your house wiring are connected to the various pins on the various jacks.  Presumably, if your place was built in the past 40 years, you have jacks in the wall with four wires.  Blue, and white with blue stripes go to Line 1, which are the center two gold pins in the jacks.  Orange, and white with orange stripes goes to line 2, which are the outer two gold pins in the jacks.  If you plug the OBi's phone cord into a jack wired like that, then all the other jacks should work on those line 1 center two pins.

If it doesn't work, then it will be up to you to trace the problem, or hire an electrician.

magicwine:
Hi Steve,

I had thought I'd have to do some basement connections as my friend did with his Ooma, but Obi sales is the one that told me if I do as I did- plugging the 200 into any jack in my home all the jacks would be connected to my Google Talk service. (I have GV almost since inception).

And it did sound like magic lol but he insisted it would work.

Well, I didn't disconnect my Verizon connection, but I'll do that tomorrow, as you suggested. Obi didn't tell me to do that.

I understand the color coding as you explained - even though my house was built in 1929, the jacks in my home were installed in the 1980's.

As I understood it, when my 2nd line was discontinued in 1988, any one line phone would still work because it just ignored (or didn't connect to) the 2nd line service. And they all did.

So I'm not clear as to why you mentioned the color coding for lines 1 & 2 - or was that just an FYI - and that if I'm wired that way, then just plugging the 200 into any jack wired as you mentioned will enable all jacks wired like that to have my active Google Voice service?

Could the fact that I didn't know to disconnect the Verizon service - caused this issue with the jacks not becoming live with the 200 plugged into one?

And note all the jacks worked up until last week  - so if I see tomorrow they are wired as you stated, and I believe they are; what I am trying to accomplish should work?

Thanks Steve!

Bob

SteveInWA:
I don't know why you keep repeating to me what a salesman said.  I don't care.  It's irrelevant.  I am just trying to give you the necessary information so that you can figure things out for yourself.   A certain level of independent thinking is needed on your part to understand how things work, and to connect it up.  I have no idea how your home was wired, and I can't tell you sitting here at my computer exactly what to do.

I gave you the wiring diagram as a tool for your mental toolbox, so you can go trace the problem, if there is one, after you disconnect the Verizon wires coming into the premises.

You didn't reply and confirm that your OBi now has working telephone service on it.  If it does, and plugging it into your house wiring doesn't work, then call an electrician, or someone who understands wiring.

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