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Can someone modify my Digit map and call route ? PLEASE ? :)

Started by transam98, December 23, 2016, 05:36:13 PM

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transam98

So There is a whole ton of characters *()! etc etc in these lines and I dont wanna screw up something !! Ive posted both my digit map and OutboundCallRoute below...

Can someone modify it back for me and add **8

This way I can pick up say L1/SP1 and I can Dial **81-(xxx)-xxx-xxxx

This way I can dial from Line 1 (aka SP1) and I can dial **8 and it will go outbound on SP8 ?

I had (I forget who) about a month or so ago **6 and I dont wanna follow the same pattern in case I forGET/SCREWUP a character ! :(

My digitmap:
([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|[67]XX|**0|***|#[*0-8]|**81(Mbt)|**82(Mbt2)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**6(Msp6)|**9(Mpp)|(Mpli))

My outboundcallroute:
{([1-9]x?*(Mpli)):pp},{#0:ao},{#2:ph2},{#3:ph3},{#4:ph4},{#5:ph5},{#6:ph6},{#7:ph7},{#8:ph8},{#*:ph2,ph3,ph4,ph5,ph6,ph7,ph8},{(<6:park>XX<;s=1>):pk},{(<7:pickup>XX<;d=0>):pk},{(<**82:>(Mbt2)):bt2},{(<**81:>(Mbt)):bt},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**6:>(Msp6)):sp6},{(<**9:>(Mpp)):pp},{(Mpli):pli}

Thanks in advance !! ;)

ianobi

There is a potential problem using **8 if you also use OBiBluetooth. The OBiBluetooth access codes are **81 and **82. If you do not use OBiBluetooth, at least from the phone port that you are likely to dial **8 for sp8, then I suggest removing the OBiBluetooth access codes and using **8 for access to sp8. This results in the following setup:

My digitmap:
([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|[67]XX|**0|***|#[*0-8]|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**6(Msp6)|**8(Msp8)|**9(Mpp)|(Mpli))

My outboundcallroute:
{([1-9]x?*(Mpli)):pp},{#0:ao},{#2:ph2},{#3:ph3},{#4:ph4},{#5:ph5},{#6:ph6},{#7:ph7},{#8:ph8},{#*:ph2,ph3,ph4,ph5,ph6,ph7,ph8},{(<6:park>XX<;s=1>):pk},{(<7:pickup>XX<;d=0>):pk},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**6:>(Msp6)):sp6},{(<**8:>(Msp8)):sp8},{(<**9:>(Mpp)):pp},{(Mpli):pli}

I'm not sure why you have not used sp7 and access it with **7. **7 would not interfere with any other codes. Anyhow, if you do not use OBiBluetooth, then my suggested setup should work.

If you wish to be very thorough, then you should also consider changes to the Auto Attendant setup and Call Return DigitMaps if you use those functions.

transam98

Thanks for the reply ! I added your redo, that worked !, so now I tried to add in a **5 also, and the (pasted below) I tried to follow your sequential data and when I do a **5 I get the message....blah has been sent to the server....

Can you see below maybe what I did wrong on me adding the **5 to it ?
thanks :)

([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|[67]XX|**0|***|#[*0-8]|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**5(Msp5)|**6(Msp6)|**8(Msp8)|**9(Mpp)|(Mpli))

and

{([1-9]x?*(Mpli)):pp},{#0:ao},{#2:ph2},{#3:ph3},{#4:ph4},{#5:ph5},{#6:ph6},{#7:ph7},{#8:ph8},{#*:ph2,ph3,ph4,ph5,ph6,ph7,ph8},{(<6:park>XX<;s=1>):pk},{(<7:pickup>XX<;d=0>):pk},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**5:>(Msp5)):sp5},{(<**6:>(Msp6)):sp6},{(<**8:>(Msp8)):sp8},{(<**9:>(Mpp)):pp},{(Mpli):pli}

transam98

I forgot (on a reply on your posting)....

I have in **7 a call-centric that I cant call out on and it is linked to SP8 (so thats why I wanted a **8).... :)

I dont have a bluetooth... so Ive tested your setup for **8, like I said I tried to add a **5 and I guess I have something wrong (see my last post).. :)

as for Auto Attendant setup and Call Return DigitMaps  ive never used either of these and dont know exactly what thier for (auto attendant like voicemail ?)
thanks !! :)

drgeoff

**5 is hard coded for use when registering a device to the OBiTALk portal.  It cannot be disabled or over-ridden to use as another destination routeing method.

If you really need an additional ** code, consider splitting one of the existing ones.  They do not have to be single digits after the **.  For example you can convert the existing **2 into **21 and then introduce **22 (and even **23 etc).

transam98

Thanks DrGeoff ! That explains my **5 failure lol....

So I could just change my **5 and change it to like a **21 and point it to SP5 ? like this:

([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|[67]XX|**0|***|#[*0-8]|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**21(Msp5)|**6(Msp6)|**8(Msp8)|**9(Mpp)|(Mpli))

MY MOD:
{([1-9]x?*(Mpli)):pp},{#0:ao},{#2:ph2},{#3:ph3},{#4:ph4},{#5:ph5},{#6:ph6},{#7:ph7},{#8:ph8},{#*:ph2,ph3,ph4,ph5,ph6,ph7,ph8},{(<6:park>XX<;s=1>):pk},{(<7:pickup>XX<;d=0>):pk},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**21:>(Msp5)):sp5},{(<**6:>(Msp6)):sp6},{(<**8:>(Msp8)):sp8},{(<**9:>(Mpp)):pp},{(Mpli):pli}

azrobert

You are ignoring half of what drgeoff suggested. He suggested using **21 for SP1. You have a conflict between SP1 and SP5. If you dial **218005551212, do you want 18005551212 routed to SP2 or 8005551212 routed to SP5?

If you want to keep "**2", you can do something like this:
([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|[67]XX|**0|***|#[*0-8]|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|#*5(Msp5)|**6(Msp6)|**8(Msp8)|**9(Mpp)|(Mpli))

{([1-9]x?*(Mpli)):pp},{#0:ao},{#2:ph2},{#3:ph3},{#4:ph4},{#5:ph5},{#6:ph6},{#7:ph7},{#8:ph8},{#*:ph2,ph3,ph4,ph5,ph6,ph7,ph8},{(<6:park>XX<;s=1>):pk},{(<7:pickup>XX<;d=0>):pk},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<#*5:>(Msp5)):sp5},{(<**6:>(Msp6)):sp6},{(<**8:>(Msp8)):sp8},{(<**9:>(Mpp)):pp},{(Mpli):pli}

transam98

If I were to dial **21 (and then the phone #) I would want it to go out on SP5 :)

transam98

So I would press #*5 to make the call go out on SP5 ? :)

just wanna make sure I have it correct :) The whole digit map is confusing to me with all the <:(}{'s etc LOL


transam98

Thanks AZRobert ! that worked ! I just gotta remember for SP5 to do the #*5

Thanks again and have a good holiday !