CNAM Caller ID Update for me?
SteveInWA:
This should have taken about 10 minutes to set up. I can't tell how you turned this into such a complex exercise.
There are two ways to configure an OBi device, and it doesn't matter if you are using a 200 or a 202 (except for the additional features on the 202): Either use the OBiTALK portal, or use the device's own, local web page, but do not use both.
Since you are using Google Voice, which requires configuration via the OBiTALK web portal, you should also configure Callcentric via the portal.
Rather than try to untangle your mess, I am going to again summarize the steps (this has already been described in detail elsewhere in this forum).
Configure Google Voice on SP1, via the OBiTALK web portal.Get a Callcentric inbound telephone number DID) -- either a free NY number or a local, paid number; your choice.Go through all the account setup steps on Callcentric's own web portal. At minimum, you will need to add a SIP password, to use in combination with your SIP user ID, which is the 1777xxxxxxx number. You will also need to enable inbound caller ID name service.Using the OBiTALK web portal, click on SP2 for your OBi device. It will take you to a page offering to set up the SP with various service providers, including Google Voice. Scroll all the way to the bottom of the page, and click the "OBiTALK compatible service providers" link.On the next page, select Callcentric. On the form that appears, enter your Callcentric SIP credentials: the 1777 number and the SIP password you created previously. Submit.Test by calling your Callcentric DID number from some other telephone, such as a mobile phone. Confirm that the OBi rings and you can answer the call on your OBi-attached phone.On the OBiTALK portal page, confirm that you have set it to use SP1 as the default for OUTbound calls, and that the Callcentric SP2 is set to ring on your OBi-attached telephone line. Confirm that you have checkmarked to use SP2 for 911 calls. The OBiTALK portal will automatically handle the proper call routing for you.Sign onto your Google Voice settings page: https://www.google.com/voice#phones. Click the "Add another number" link, add and verify the Callcentric number, and ensure there is a check mark to the left of that number". Remove the check mark to the left of Google Chat.
You can email Callcentric with your service-specific questions (regarding billing and cost).
leeleses:
Hi Steve,
To answer your question, for some reason when I checked in Google voice to forward calls to my one cell phone, it seemed to reduce the number of rings until Google Voice picked up from 25-30 seconds to only 1-2 rings. Not sure why and have not tested it further.
However, (thankfully) forwarding the Google Voice number to the Callcentric number seems very stable and predictable so far, ringing for 25-30 seconds as expected, before going to the Google voicemail.
BEST,
Lee B.
leeleses:
It's questionable whether you needed to address me this way. Was this really necessary or appropriate?
"This should have taken about 10 minutes to set up. I can't tell how you turned this into such a complex exercise."
"Rather than try to untangle your mess"
This was not a good way to greet a new member, but thank you again for your help.
This will be the only time I will respond to any comments similar in nature to these.
BEST,
Lee
SteveInWA:
Quote from: leeleses on January 03, 2017, 04:14:51 pm
It's questionable whether you needed to address me this way. Was this really necessary or appropriate?
"This should have taken about 10 minutes to set up. I can't tell how you turned this into such a complex exercise."
"Rather than try to untangle your mess"
This was not a good way to greet a new member, but thank you again for your help.
This will be the only time I will respond to any comments similar in nature to these.
BEST,
Lee
The procedure you were trying to follow was written four and a half years ago, and not by anyone at either Google or Callcentric or Obiahi; just some individual on the forum. It contains obsolete information. That is why I didn't try to troubleshoot those now-outdated instructions. Obihai has the official setup instructions for Google Voice in their help documents, and we can help describe how to set up Callcentric, for example, but Callcentric is the definitive source of answers for their offerings and prices.
leeleses:
That makes total sense. Thank you.
If I'm reading Callcentric's help pages right, it's $1.50 for a setup fee for 911 and $1.50 a month. With CNAM included how can you beat that?
They also said the OBI200 is almost identical inside to the OBI202, the big difference being it does not have a built in router. The OBI200 will also work with Callcentric.
BEST,
Lee
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