Message says log into obitalk and configure your device.

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Lizzie:
At some point not receiving incoming calls. I had changed google password.  Now I am told to configure my device whenever I try to dial anything. How to configure?  Shall I start from scratch? Erase, delete myself.  ???

SteveInWA:
Open your web browser.  Sign into your correct Google Voice account and go to this page:

https://www.google.com/voice#phones

Confirm that you see the exact two words "Your number" on the left side of the page, and underneath that, is your inbound Google Voice number.  If you don't see this, then you are signed into the wrong Google account.  If you do see it, then leave that browser tab open.  Press Ctrl-T to open another browser tab.

Log into your OBiTALK dashboard.  Click the OBi device.  Click the SP that is configured to use Google Voice.  Click the link to replace your Google account credentials.  See below.

Lizzie:
There is no SP displayed. It has a circle that means offline.  How to I configure an SP onto the dashboard?

SteveInWA:
 ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ???

Log onto the OBiTALK dashboard:  https://www.obitalk.com/obinet/pg/obhdev

Under "My OBi Devices", you should see an entry for your OBi device.  Do you?  If not, click the "Add Device" link on that page and add it.  If you DO see your device, then click it to configure the service provider (SPx) you want to use for Google Voice.

SteveInWA:
Or, do you mean that you DO see your OBi on the dashboard, but instead of a green dot next to it, it has a grey dot and the red word "Offline?

If it says "Offline", then you have a hardware or network problem.  Pick up the phone plugged into the OBi.  Do you get a dial tone?  If so, key in ***1.  What do you hear?

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