Hello. The company I am helping with currently uses Google Voice and five Obi1062 desk phones each with it's own GV phone number. They use the auto attendant function in Grasshopper to link the phones. I would like to see if it would be plausible to switch from Grasshopper to the built in auto attendant in ObiTalk.
I understand that Auto Attendant has three options; press 1 to ring phone, 2 to list options and 3 to repeat (or similar functions). Could we set up the Operator's Obi1062 to have an auto attendant that will tell the caller to press two and then list possible extensions to press which will forward to a different phone number? In a more simple way:
When you call (100) 111-1111
Thanks for calling [Company]. To speak with the operator at any time, press 1. press 20# for John, 21# for Jill, 22# for Jack, or 23# for Andrew.
Press 22#
Forwards to Jack at (100) 555-5555