GV doesn't ring ported #
jfd77:
Been using OBi202 for several months with no problem with my ported my number to GV. Had to change my Google password. OBi said I needed to update my credentials. Did all that, now when I get calls to my ported number they go to voicemail / email, does not ring phone. When I call the GV number, phone rings. When I place calls, the GV number is displayed. I did not intentionally change anything other than the password. Have checked all of the obvious, and rebooted everything, but cannot seem to rectify. Any help / guidance would be appreciated. Thank you.
LTN1:
While I'm certain there are expert volunteers on this (Obihai/OBiTalk) forum that can assist you, have you patiently tried getting help from the Google Voice forum--as this appears to be a GV issue?
SteveInWA:
Heh heh, Lt.
Looks like John already tried that and my buddy Red sent him here.
https://productforums.google.com/d/topic/voice/3jP2b4tk-Zw/discussion
John:
Log into your Google Voice account from a laptop or desktop computer, not from a mobile device, and go here: https://www.google.com/voice#phones
Confirm that you see the exact two words, "Your number" on the left side of that web page. If you don't, then you are signed into the wrong Google account. If this is the correct account, then stay signed in, and press Ctrl-T to open another, new browser tab.
Log into your OBiTALK web portal. Click your OBi. Click the SPx slot that has Google Voice. Accept the warning about emergency calls. On the next page, click the link to "Replace Google Account Credentials" and follow the instructions.
SteveInWA:
OH, and don't forget the Homer Simpson error: Google Chat must have a check mark to the left of it on your GV Settings/Phone page.
LTN1:
Quote from: SteveInWA on January 10, 2017, 05:49:40 pm
Heh heh, Lt.
Looks like John already tried that and my buddy Red sent him here.
https://productforums.google.com/d/topic/voice/3jP2b4tk-Zw/discussion
Good to know, Steve. Personally, I would go to you first on this forum...but wasn't sure if you wanted to provide the assistance in the GV forum to help others with similar problems there.
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