Hi folks,
This may fall into the category of my expectations not lining up with what's actually supposed to happen, but from going through the admin guide I'm not quite sure where the issue lies.
Background: small office with three Obihai 1062s and the same set of three different ITSP profiles in use on each handset. Each ITSP has its own SP. Calling is working as expected.
The issue: each SP uses a different method of accessing voicemail, and getting people to use speed dials for voicemail access hasn't exactly gone well.
Because of this, I'm trying to get X_CheckVoiceMailWithCallKey working for each of the respective SPs - except that it's not. If I hold down the relevant line key for each SP, the phone just pops up a window showing the available lines. X_CheckVoiceMailNumber is defined for each SP and is correct.
Am I misunderstanding how X_CheckVoiceMailWithCallKey should work, or is something in the configuration not quite right? All three phones are showing the same behaviour.
For reference, the devices in question are all Obihai 1062s, firmware 5.0.0 (Build: 3497.1311).