Jabra PRO 9470 Setup?
ckelsoe:
Hi - I am trying to get a Jabra PRO 9470 with the OBiEHS kit to connect to an OBi1062. I have set the Electronic Hook Switch setting to Jabra DHSG in the phone preferences. However, I am unsuccessful in getting the connection to take place between the phone and headset. Documentation seems to not exist.
Any help is appreciated.
SteveInWA:
Hi:
I was the beta tester for that setup, and I have the same headset. For some unknown reason the automatic setup procedure on the Jabra base station doesn't work. If you instead use the manual procedure, and select the first choice for "clear dial tone" (A), then it'll work. You can adjust the headset's transmit volume by starting with the middle setting (5) and then calling a patient friend, talk to him/her, and tweak the transmit (mic) volume up and down.
Just a reminder of the standard "newbie" error: use the OBiTALK web portal in "Expert" mode to make these changes, not the phone's local web page. The portal will overwrite the settings made on the local web page. To change a parameter from default, you need to remove the check marks from both check boxes to the right of the parameter. I've attached the settings that work well for me. I have a slight hearing loss, so it might be a bit too loud for you.
ckelsoe:
Thanks. The issue was you have to buy two $40 cables to get this to work. Headset connectivity is very expensive with this product.
SteveInWA:
Quote from: ckelsoe on January 20, 2017, 03:55:54 pm
Thanks. The issue was you have to buy two $40 cables to get this to work. Headset connectivity is very expensive with this product.
I thought you already bought it, and you are trying to set it up?
ckelsoe:
I purchased the OBI cable. A second Jabra cable also has to be purchased. That was what I was missing. Call quality on the headset is very bad so I am going to have to figure that out.
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