Jabra PRO 9470 Setup?

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SteveInWA:
Call quality is bad, because you need to calibrate the headset to match the phone.  However it is set up now is probably overdriving the amplifier in either the phone or the headset base.

Use the OBi settings from my screenshot above, and then go through the manual setup mode on the Jabra headset's base station touch screen:

Touch the wrench to get into Settings.Select Phone Settings (it isn't intuitive; don't select headset settings).Select Desk Phone and touch "Confirm".Scroll down and select Manual, not Guided setupScroll way down and select None for the handset lifter, or DHSG if you get the EHS cable.Select "A" on the Clear dial tone screen.Select "8" for the Microphone level.Touch the > and then the X to finish and the base will reboot.Done!

JabraUser:
I purchased the OBiEHS kit and the Jabra LINK 14201-10. Followed your instructions but not able to get the Jabra Pro to open the line when I clicked the phone button. Did you have a similar experience?

SteveInWA:
Quote from: JabraUser on April 20, 2017, 02:23:01 pm

I purchased the OBiEHS kit and the Jabra LINK 14201-10. Followed your instructions but not able to get the Jabra Pro to open the line when I clicked the phone button. Did you have a similar experience?


See this discussion, starting at the linked post, and reading down.  Follow all the instructions carefully.  It's tricky, but it does work.

JabraUser:
Quote from: SteveInWA on April 20, 2017, 02:26:23 pm

Quote from: JabraUser on April 20, 2017, 02:23:01 pm

I purchased the OBiEHS kit and the Jabra LINK 14201-10. Followed your instructions but not able to get the Jabra Pro to open the line when I clicked the phone button. Did you have a similar experience?


See this discussion, starting at the linked post, and reading down.  Follow all the instructions carefully.  It's tricky, but it does work.


When I select "None" for the handset lifter, I can manually use the headset to the phone. But I have the EHS cable and it doesn't connect to the phone when I press either the phone's headset button or the headset's button. Any other thoughts?

SteveInWA:
You are not reading the linked discussion.  There are a lot of settings you need to change, on both the OBi phone, and on the Jabra PRO's touch-screen base station.  You MUST tell the headset to use DHSG/EHS, and you MUST tell the OBi phone the same thing, via the OBiTALK web portal.  It's all spelled out in great detail in the other thread.

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