Importing Google Contacts to Obi202
SteveInWA:
Just to confirm: yes, you do need and OBiEXTRAs subscription to match inbound GV calls to an imported Google Contacts list on an OBi ATA. The feature is supported on OBi IP phones without OBiEXTRAs, since they can store and manage contacts locally.
frankpc:
Good to know. Makes sense. Thanks for confirmation Steve.
frankpc:
Quote from: SteveInWA on January 21, 2017, 08:42:07 pm
Just to confirm: yes, you do need and OBiEXTRAs subscription to match inbound GV calls to an imported Google Contacts list on an OBi ATA.
My free ObiEXTRAs trial will expire tomorrow. So I plan to start a paid plan now.
Do we know why an ObiEXTRAs subscription is required to enable CID Name to work? It seems Google Voice searches your Google Contacts database when an incoming call occurs. And then forwards the CID name and number to your Obi ATA. Does the Obi ATA simply block the name if you have no ObiEXTRAs subscription?
Prior to replacing my original Google Fiber Phone module with the Obi202, I had uploaded my contacts to Google Contacts. After doing so, my CID Names and Numbers appeared on my hardwired telephones. However, my alarm system could not upload data through the original ATA. So I switched to the Obi.
My Obi202 has worked flawlessly with my Google Voice number and Google Voice Contacts (and alarm system) for a month now. I uploaded 520 phone numbers to both Google Voice Contacts and to the CallCentric Phonebook.
As information, my Google Voice contacts CSV file consists of three fields: Family Name, Phone 1 - Value, and Phone 1 - Type. Field titles are included with the upload.
And the CallCentric PhoneBook CSV file consists of four fields: A blank field, a name field, a number field, and a phone type field. No field titles are included with the upload.
All the phone numbers include a leading "1". So 11 digits total.
Thanks!
SteveInWA:
Quote
Do we know why an ObiEXTRAs subscription is required to enable CID Name to work? It seems Google Voice searches your Google Contacts database when an incoming call occurs. And then forwards the CID name and number to your Obi ATA. Does the Obi ATA simply block the name if you have no ObiEXTRAs subscription?
No, it doesn't do that.
Google Voice only sends the caller ID number, which is no different than PSTN carriers. It does not search, find, nor send the name using the caller ID protocol.
What Obihai is doing, is, with your permission, separately accessing your Google Contacts list. Obihai is doing the matching, not Google.
Bottom line, you have choices:
Pay for OBiEXTRAs, to have Obihai do the lookups, or,Forward the inbound Google Voice calls through a SIP DID from a provider that does the CNAM lookups, or,Use Google Voice without CNAM, or,Don't use Google Voice.
frankpc:
Google Fiber's Phone uses Google Voice and their CID arrangement utilizes Google Contacts to match a name to a number and forwards the CID name and number to your hard wired phone via their ATA. (Pictures of the OBi200 look close to identical to the Google Fiber ATA. I've wondered whether they are both made by the same company).
From the Google Fiber setup info:
"On incoming calls, the Caller ID with name option displays names from your Google Contacts and Google Maps (in addition to the telephone number). This option is enabled by default, and can be disabled on the Phone settings page."
I only used this arrangement for a short time. But it worked well.
I don't understand why there is a difference with the functionality between the two. I'm sure I'm missing something here, but can't figure out what it is.
Thanks Steve,
Frank
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