Can I change the caller ID that goes with Google Voice #...?
rggg:
Well, now you guys have given me something to work with...! Either of the two 425 cell numbers should port as that is area code for half of King County. But I may have a bigger problem. I might be stuck with porting the Comcast number, as my wife had a cow when I told her we could save $1000 a year by kissing Comcast goodbye, but we might lose our current phone number. Apparently she suffered more aggravation than I realized in changing from the old King County landline number on all our various accounts to 360 when we moved to Lynden 3 years ago. At that time Comcast was the only phone service we could get here and had to be 360 number. Now Frontier is also here and would be my choice for landline, but I thought I'd try GV with an OBi200 first.
In any case, I'll have to spend some time investigating the various options....
Thanks again,
Gerry
TomH1987:
Quote from: SteveInWA on January 25, 2017, 11:41:00 pm
Comcast numbers are classified as land lines. Yes, you might be able to go through some gyrations and port your Comcast number out to a AT&T GoPhone account, or a T-Mobile Prepaid account, wait a week, and then port that now-mobile number into Google Voice. It depends on whether or not Google's telephone carrier can host that telephone number. Here are detailed instructions: http://www.obihai.com/porttutorial[/li]
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Steve, I saw this thread and realized that you know vastly more about this than me. I'm not as dense as the previous fellow but I have a similar issue. Also, I can't quite figure out what you're recommending above. Here's my issue:
- I run a business out of the house and have been using the same Google Voice number for years, with all calls forwarded to my cell phone and home business line.
- I try to call out using Google Voice so no one ever sees my actual cell and home office lines. It makes things consistent.
- However, there are two limitations to this system. The first is what the fellow above was complaining about, what is on Caller ID. In my case it gives the phone number and city (Del Mar, CA) but I too wonder if my calls don't get through sometimes because people think it's spam.
- Now, in your most recent comment were you recommending an alternative for Google Voice using prepaid cards and I'm not sure why.
- Here's my goal: to have outgoing calls from a "central" number like Google Voice that includes my company name; have incoming calls to that number forwarded to, and ringing at, both my home office and cell lines; and have texts forwarded to the cell phone automatically as well.
Perhaps you can explain to me in a bit more detail how I might achieve that, perhaps with your suggestions above? I can't conceive how using a burner phone will accomplish that.
SteveInWA:
You may not be "as dense as the previous fellow", but it sounds like you don't understand much about how Google Voice works.
You asked about "prepaid cards". That is not directly related to your question. It is one step in a multi-step process to port a landline number to Google Voice, because Google Voice won't accept ports from landline carriers.
See: https://www.obitalk.com/forum/index.php?topic=1051.msg86959#msg86959
You also ask about your number's outbound caller ID. There are two parts to caller ID in the USA: the caller ID number (CID) and the caller ID name (CNAM). When you call another number, your telephone carrier sends the CID as part of the call routing information, so it is easy for the called party's carrier to simply display the number. Google Voice calls work that way. However, the CNAM is not sent with the call from the calling telco. Instead, the called party's telco has to look up the CNAM in a database (LIDB) maintained by the telecom industry and third-party data brokers. The database contains names matched to numbers. There is a cost to maintaining and using the LIDB. Google doesn't pay to feed its users' names into the LIDB, nor does it pay to look up names for inbound calls. So, outbound calls made from a Google Voice number will not display a CNAM to the called party; only the numeric CID will display.
As for your goal, aside from CNAM, that's how Google Voice works by default.
TomH1987:
Quote from: SteveInWA on February 04, 2018, 04:39:17 pm
You may not be "as dense as the previous fellow", but it sounds like you don't understand much about how Google Voice works.
You asked about "prepaid cards". That is not directly related to your question. It is one step in a multi-step process to port a landline number to Google Voice, because Google Voice won't accept ports from landline carriers.
See: https://www.obitalk.com/forum/index.php?topic=1051.msg86959#msg86959
You also ask about your number's outbound caller ID. There are two parts to caller ID in the USA: the caller ID number (CID) and the caller ID name (CNAM). When you call another number, your telephone carrier sends the CID as part of the call routing information, so it is easy for the called party's carrier to simply display the number. Google Voice calls work that way. However, the CNAM is not sent with the call from the calling telco. Instead, the called party's telco has to look up the CNAM in a database (LIDB) maintained by the telecom industry and third-party data brokers. The database contains names matched to numbers. There is a cost to maintaining and using the LIDB. Google doesn't pay to feed its users' names into the LIDB, nor does it pay to look up names for inbound calls. So, outbound calls made from a Google Voice number will not display a CNAM to the called party; only the numeric CID will display.
As for your goal, aside from CNAM, that's how Google Voice works by default.
So any ideas on how I achieve my objective using a service other than Google Voice, which was my original question?
"Here's my goal: to have outgoing calls from a "central" number (like Google Voice) that includes my company name; have incoming calls to that number forwarded to, and ringing at, both my home office and cell lines; and have texts forwarded to the cell phone automatically as well."
SteveInWA:
Google Voice can do everything you listed in your goal, except display your CNAM to the caller.
Several SIP VoIP Internet Telephone Service Providers (ITSPs) can do everything you listed, except text messaging. The two most popular ITSPs here on the forum are Callcentric and voip.ms. I use Callcentric. I believe voip.ms has a SMS feature, but I haven't tried it myself.
Both services can be easily configured to work on an OBi device using the OBiTALK web portal, under the "OBiTALK compatible service providers" section at the bottom of the setup page.
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