ObiTalk with Cisco IP Phone
Logan:
So I received the Jabra connector and I plugged everything in correctly and the headset works, but the button for answering/hanging up just clicks on the Jabra headset base, but doesn't actually function through the EBi1062. I also went to the preferences on the phone and selected Jabra under the EHS option. Any other ideas how to get the button on the headset to work for answering/hanging up phone calls?
Also, per the image you posted, I didn't perform that settings change because the input and output for the headset is already perfect. I'm assuming that is to only change the input/output ear/voice levels???
Thanks.
EDIT: Also, one thing worth mentioning is that without the Jabra connector, I was able to get this exact same functionality out of the phone/headset. Not sure if this info helps or not.
As far as the connection goes:
OBi1062 to:
1. OBi1062 headset to the OBiEHS RJ9
2. OBi1062 AUX to the OBiEHS RJ11
OBiEHS to the female-to-female RJ45 adapter/coupling
Female-to-Female RJ45 to the RJ45 Jabra Link (14201-10)
Jabra Link (14201-10) to:
1. Jabra headset RJ9 headset jack
2. Jabra headset RJ45 AUX jack
EDIT #2:
Did a wire diagram to make it easier to read and also, if wired correctly, allow future users to get a better visualization. See attached image.
SteveInWA:
Grrrreat job documenting the setup! What software did you use to make that diagram?
You're almost there. Which model of Jabra headset is it? If it is one of the 9700 series, you need to use the touchscreen on the base to run through the Jabra setup, and tell the headset that you are using a DHSG connection instead of the Remote Handset Lifter. On the 9700, there is a guided setup mode, and a manual mode. For some reason, the guided mode doesn't "hear" the remote signals when it calls the Jabra server, so use the manual mode, and set headset to these values:
First, use the OBi settings from my screenshot above, to calibrate the audio on the phone side, and then go through the manual setup mode on the Jabra headset's base station touch screen:
Touch the wrench to get into Settings.Select Phone Settings (it isn't intuitive; don't select headset settings).Select Desk Phone and touch "Confirm".Scroll down and select Manual, not Guided setup.Scroll way down and select DHSG to use the EHS cable.Select "A" on the Clear dial tone screen.Select "8" for the Microphone level.Touch the > and then the X to finish and the base will reboot.Done!
If it is an older model, you may need to change some switches on the base.
Logan:
I used Adobe Photoshop to make the image. That being said, the image was rather basic and should be able to be composed with just about any graphics program. Something like Microsoft's Paint product should work just fine for purposes like that.
It's a Jabra GN9120/GN9125
SteveInWA:
Quote from: Logan on April 20, 2017, 11:02:09 am
I used Adobe Photoshop to make the image. That being said, the image was rather basic and should be able to be composed with just about any graphics program. Something like Microsoft's Paint product should work just fine for purposes like that.
It's a Jabra GN9120/GN9125
You need to re-program the headset's base to use EHS via DHSG.
Instruction manual: http://www.jabra.com/supportpages/jabra-gn9125#/#9129-808-215
Relevant screenshot attached below.
Logan:
VICTORY \o/
Thank you thank you thank you so much for all of your help on this setup. This 1062 with my headset is such a beautiful setup. Wish I had switched years ago.
Navigation
[0] Message Index
[#] Next page
[*] Previous page