GV Delays Forwarding to Callcentric Numbers
SteveInWA:
Right. That is what I meant when I said that there is likely a transit carrier problem.
Calling party -->GV/BW-->assorted transit carriers-->Telengy/CC
BW isn't directly peering with Telengy, as they do with many other carriers, so there are intermediate points of failure with the transit carrier(s).
DarkOptix:
The recent updates have made Google voice annoying/unusable. Prior to update calls would come in forward to call centric to maintain caller ID then forward to my Google voice aka home phone. Physical answering machine would pick up on 4th ring. Recently change are such that calls ring 5 times on call centric before 1 ring on home phone. Calls going to Google voice have no greeting and do record message but how can anyone know to leave a voice message when it's just silence. I am so frustrated and need to figure out what to do.
SteveInWA:
Quote from: DarkOptix on February 12, 2017, 09:30:30 pm
The recent updates have made Google voice annoying/unusable. Prior to update calls would come in forward to call centric to maintain caller ID then forward to my Google voice aka home phone. Physical answering machine would pick up on 4th ring. Recently change are such that calls ring 5 times on call centric before 1 ring on home phone. Calls going to Google voice have no greeting and do record message but how can anyone know to leave a voice message when it's just silence. I am so frustrated and need to figure out what to do.
Don't post the same question in two different discussions.
Log onto your Google Voice account from a laptop or desktop computer, not from your phone.
https://www.google.com/voice#inbox
Click the gear icon in the upper right corner to get to Settings. If you don't see this, then you may be looking at the new Google Voice web page. In that case, click the three-dot icon on the left to get to the "Legacy" version of the web page.
Go to the Voicemail tab and record a voicemail greeting. Have Google Voice call you on your Callcentric phone number to do this. Save the greeting and mark it as the default greeting to use.
On the Phones tab of settings, remove the check mark from your Callcentric number, and then add a checkmark to the Google Chat destination.
On the OBiTALK dashboard, change your OBi settings to have Google Voice be the default number to ring on inbound calls.
Turn OFF your telephone's built in answering machine, or set it to ring for more than 25 seconds before answering.
Pros: inbound calls will work properly, and use Google Voice voicemail.
Con: no caller ID name.
DarkOptix:
Thanks for the reply. I will try it out tomorrow once family is not sleeping. I will miss the caller ID :(
Wife wants the calls to be answred by in house physical voicemail.
I guess I might have to switch from Google voice to another VOIP eg Phone power. If Google voice will not work as it used to.
SteveInWA:
Quote from: DarkOptix on February 12, 2017, 09:45:36 pm
Thanks for the reply. I will try it out tomorrow once family is not sleeping. I will miss the caller ID :(
Wife wants the calls to be answred by in house physical voicemail.
I guess I might have to switch from Google voice to another VOIP eg Phone power. If Google voice will not work as it used to.
I can't help with the spousal acceptability factor, but I can tell you that Google Voice still "works as it used to". This is an intermediate carrier issue between the two ends (GV and CC).
Since you already have a Callcentric account, you might consider porting your Google Voice number to Callcentric. Last I read, CC is porting in numbers for free. You can start with a basic calling plan and change it later, if your monthly calling minutes exceed that plan.
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