Phone port dead on OBi100

(1/3) > >>

ewindes:
The phone port on my OBi100 died - I get no dial tone.  I've tried several phones with no luck.  The device worked for several months, and then it died with no warning.

I've opened a support ticket, but didn't get any response.  I'm not happy!  >:(

jimates:
Obihai provides excellent support. If you sent in a support request to support@obihai.com you will get a reply. Sometimes it takes a day or two.

In the mean time you may try restoring your Obi.

Insert a paper clip in the reset hole on the underside of the Obi until the unit resets, about 20 seconds.

ewindes:
I hope so!  I did try resetting the device.  The IP side seems OK - I can access the web interface.  But, the phone port still is dead.

ShermanObi:
Hello ewindes,
Thank you for contacting our support team (off-forum).
Obihai support will resolve your issue today.

ewindes:
Reported the problem by email, and an now in contact with the support people at OBi;  hopeful that they can help me resolve this!   :)

Navigation

[0] Message Index

[#] Next page