Can't call Google Voice Number using Linked Cell Phone Number
Zenzuki:
I called my house phone (Google Voice with Obi202) from my Linked Cell Phone and it didn't ring, but went directly to Voice Mail and being asked for PIN. There're advise on this forum and also on Google Voice Help to 1) Do NOT forward call from GV to Linked Cell Phone. 2) Under Legacy Google Voice --> Settings --> Phone Tab --> Voicemail Access --> NO.
Well, that settings USED to work until recently (Feb 23 2017). No matter what I set, my call to said house phone went to my Google Voicemail. Hours of trials, no improvement. Here is my solution.
REMOVE my Linked Cell Phone Number. Close GV. Then, reopen GV and Linked that Cell phone number again with the above settings (Choose Option "NO" to Voicemail Access).
Hope it helps
SteveInWA:
It is working as designed.
Google Voice has a "Voicemail access" option, which determines the behavior when calling your own Google Voice number from one of your "linked" or "forwarding" telephone numbers.
The default behavior for phones classified as type = mobile, is to not ring the other forwarding destinations when calling into the GV number. This is so that people can easily check their voicemail by calling in.
The default behavior for phones classified as land lines (type = home or type = work) is to first ring all the other forwarding destinations.
You can change this in Google Voice settings. In your case, since you do want to call your GV number from your cell phone, you'd set "Voicemail access" to off.
This setting isn't easy to find, because the newly-redesigned GV web user interface left out a lot of settings.
From a laptop/desktop web browser, you need to go to your Google Voice account and click the three-bar, "hamburger" icon in the upper left corner, then scroll down to get to "Legacy" GV. From there, you can click the gear icon in the upper right corner to get to Settings.
Click the Edit button under your desired forwarding phone number.Click "Show advanced settings.Change Voicemail access to "no".Scroll down and click "Save"
Do not simply delete your cell phone off of the list of forwarding phone numbers, as this will remove the ability to easily check your voicemail from a phone other than the OBi-attached phone.
tsvieps:
??? I have a similar but slightly different problem. I want to be able to call my cell phone with our house phone. The latter is associated with my cell on Google Voice. It accesses my voicemails instead of calling the phone. I did what was suggested here. I can call the house phone with my cell because its number is owned by a different VOIP carrier, Localphone. I am OK with having the voicemails to the Localphone number show up on Google Voice, but not at the cost of not being able to call my cell from the house phone.
Maybe the trick is learning to access the secondary carrier, Localphone from the house phone by first dialing *something.
SteveInWA:
Quote from: tsvieps on March 05, 2017, 03:35:01 pm
??? I have a similar but slightly different problem. I want to be able to call my cell phone with our house phone. The latter is associated with my cell on Google Voice. It accesses my voicemails instead of calling the phone. I did what was suggested here. I can call the house phone with my cell because its number is owned by a different VOIP carrier, Localphone. I am OK with having the voicemails to the Localphone number show up on Google Voice, but not at the cost of not being able to call my cell from the house phone.
Maybe the trick is learning to access the secondary carrier, Localphone from the house phone by first dialing *something.
I read your post three times, and I can't make any sense out of it. Normal behavior is:
You have a Google Voice inbound telephone number, and you set up that number on your OBi device. You can make outbound calls from that number on the telephone attached to your OBi. Inbound calls to your Google Voice number from a mobile phone number that is listed as a "linked"
or forwarding phone number on your Google Voice account will, by default, directly access your voicemail box.If you want to have your OBi-attached telephone ring when called from your forwarding/linked mobile phone number, then I explained how to do that in my previous post.You seem to be describing the opposite: call your mobile phone number from your OBi-attached phone. If that is what you want to do, then it simply works. It is a regular telephone call to your mobile phone, as far as both carriers are concerned. I don't know what you are trying to do with regard to a Localphone number.
Try again to explain your issue if this doesn't answer your question.
mrtsherman:
Quote from: SteveInWA on March 05, 2017, 05:40:01 pm
You seem to be describing the opposite: call your mobile phone number from your OBi-attached phone. If that is what you want to do, then it simply works. It is a regular telephone call to your mobile phone, as far as both carriers are concerned. I don't know what you are trying to do with regard to a Localphone number.
Try again to explain your issue if this doesn't answer your question.
I am having the same issue as tsvieps. Perhaps you can help us both out SteveInWA?
I just got an Obihai 200 and linked it to my GV number. When I call my GV number from home, it goes straight to voicemail so that I can check my messages. I want it to actually ring my cell phone though. Not sure how to accomplish this.
Navigation
[0] Message Index
[#] Next page