Problem Adding VOIP.MS

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Tack:
I have wanted to add VOIP.MS on SP2 (Google Voice is on SP1), so I went to the ObTalk page, clicked the Obi110 number, which brought up a page allowing the SP2 account to be entered.  I chose VOIP.MS from the dropdown and entered account data.

Now, it's still unconnected, and the data for VOIP set-up has not be transfered to the Obi110, as I can see by pulling up its own configuration page, which shows no SP2 account information has been entered.

I was under the impression that this occurred by some script.  Does the VOIP.MS info have to be entered into Obi110 annually?

Appreciate the assistance, as always.
 

RonR:
You have to configure the OBi via the OBiTALK Web Portal or locally through the OBi itself, but not both.

To configure the OBi locally, you must disable Auto Provisioning to prevent the OBiTALK Web Portal from overwriting your local settings every time you reboot.

To configure the OBi from the OBiTALK Web Portal, you must have Auto Provisioning enabled.

The OBiTALK Web Portal is not smart enough to leave your locally changed settings alone.  It the OBiTALK Web Portal hasn't been updated with the changes you've made locally, enabling Auto Provisioning will allow the OBiTALK Web Portal to overwrite them.

If you've been making changes to the OBi locally with Auto Provisioning disabled, you should backup your OBi configuration and import that file to the OBiTALK Web Portal before enabling Auto Provisioning if you want the changes you've made locally to be preserved.

Tack:
I had disabled auto provisioning (if you recall) so I could enter a setting to make incoming calls ring the Obi-attached phone as well as my softphone.

I think i'll just enter the VOIP info manually, but, as far as importing the Obi backup to ObiTalk, how does one do that?  I don't see any obvious import function on the home page or device set-up.

Thanks.

RonR:
OBi

System Management -> Device Update -> Backup Configuration


OBiTALK Web Portal

OBi Dashboard -> Your OBi Device -> OBi Expert Configuration -> Import Config to OBi Expert


If you've gotten comfortable configuring the OBi locally, it's much easier/simpler to continue doing so plus you have access to more functionality and status locally than you do through the OBiTALK Web Portal.

Tack:
Thanks for valuable advice.

OK, I entered all the information locally, as per voip.ms instruction: http://wiki.voip.ms/article/OBi110

However, I am getting the following error: Backing Off (499s):Authentication error

What now?

Thanks.

P.S.  There are no funds deposited yet in my new 'free" voip account.  Would that have an effect?

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