Anveo e911
tomcarp:
Hi experts,
I went to Anveo website and created an account for my e911 service, deposited funds to cover the $15.00 one year service. After verification and approval, I now see my account at Anveo website. How do I configure my device to tie in with the e911 account that I've created?
After going around in circles, I discovered that I should've initiated the Anvea e911 account signup through Obitalk Portal. Please help!
I appreciate your ideas and help. Thank you.
Tom
tomcarp:
After hours of digging for instructions on how to incorporate my paid subscription to Anveo e911, I finally solved it. A call to 933 verified the validity of the information that I entered.
Good luck to future owners of Obi devices.
tomcarp:
I guess I spoke too soon. After testing my Anveo e911 setup and verivied to be working via 933 call, I tried calling friends and relatives and no one picked up, assuming they're not home. I tried calling a bank customer service but didn't get a response. So, I tried calling my cell phone and it wast ringing and indicated the call was coming from the Anveo e911 account number, which turned out to be the phone number. I don't think I requested for an Anveo number. So, now whenever I place a call, it's calling out on the Anveo e911 and not my Obi202 number. I have no idea how to fix this. Please help me experts :(
Tom
tomcarp:
Still learning. But after a call to Anveo, he pointed out that the outgoing calls are configured and routed through Anveo not Google voice. After selected outgoing calls routed to SP1 phone 1 (GV), all is well. :) ;D :D
OBiSupport:
Please note: Anveo has raised the OBiTALK configured E911 service for OBi devices from $15 to $25 per year.
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