Callcentric-Obi202 setting's
cici235:
Thank you everyone for all your help. I also took the suggestion from Callsentics help desk and the system is working as I would like.
I even have failover working. This is what they sent me in case anyone else is trying to accomplish the same outcome.
Rule 1: No active Registration send the calls to the Cellphone
---Under "Redirect call to:"---
1. Select This Number:
2. Enter your cell phone number
---Under "Status is:"---
3. Select Not registered (Leave "All my extensions" checked)
4. Click Save
Rule 2: If Extension 1 and Extension 2 are on a call, direct the call to a Busy Signal
---Under "Redirect call to:"---
1. Select Busy Tone
---Under "Status is:"---
2. Select "I'm on a call" (Leave "All my extensions" checked)
3. Click Save
Rule 3: If Extension 1 is on a Call, direct the call to Extension 2
---Under "Redirect call to:"---
1. Select Ext. 101
---Under "Status is:"---
2. Select "I'm on a call" & Check Ext. 100 only
3. Click Save
Rule 4: If Extension 2 is on a Call, direct the call to Extension 1
---Under "Redirect call to:"---
1. Select Ext. 100
---Under "Status is:"---
2. Select "I'm on a call" & Check Ext. 101 only
3. Click Save
Rule 5: Ring Extension 1 and Extension 1 Simultaneously and failover to Busy Signal or Voicemail if there is no answer."
---Under "Redirect call to:"---
1. Select Simultaneous ringing
2. Send to my Extension and choose Ext 100
Send to my Extension and choose Ext 101
3. Select from the available failover routes (Busy Tone)
4. Click Save
SteveInWA:
Good work! Thanks for documenting it.
cici235:
No the thanks is all mine. I spent hours and never could figure out how to get a busy signal using anveo when a 3rd person called in.
Some day when I have more time (Ha) I would like to try Voip.ms as well. The only way it seems that I can experiment with Voip.ms is by depositing $25.00 into the account.
CallCentric has been so good about responding and answering my questions it's hard not to just pull the trigger. I now plan to forwarding my calls (before porting the number) to the new obi202 device to determine if a per minute calling or a calling plan makes the most sense. I also have Google voice on SP3 set for outgoing calls.
SO MUCH SIMPLER THAN ANVEO!
Lavarock7:
Quote from: cici235 on March 05, 2017, 01:37:44 pm
No the thanks is all mine. I spent hours and never could figure out how to get a busy signal using anveo when a 3rd person called in.
Some day when I have more time (Ha) I would like to try Voip.ms as well. The only way it seems that I can experiment with Voip.ms is by depositing $25.00 into the account.
CallCentric has been so good about responding and answering my questions it's hard not to just pull the trigger. I now plan to forwarding my calls (before porting the number) to the new obi202 device to determine if a per minute calling or a calling plan makes the most sense. I also have Google voice on SP3 set for outgoing calls.
SO MUCH SIMPLER THAN ANVEO!
Based upon an answer above, my solution at Voip.Ms may not work. I cannot test a third call in because the site is a dispatcher and I can't test without disrupting their business. I may have to duplicate the solution I suggested here at home and test that.
By the way, it was suggested you get an Inum. I add a free Inum to every account I set up for customers.
cici235:
I just Wiki'd Inum and it looks like I just need to request one from Callcentric. Thanks for the suggestion.
Navigation
[0] Message Index
[*] Previous page