Callcentric-Obi202 setting's
Taoman:
Quote from: cici235 on March 02, 2017, 05:17:44 am
Should I consider testing any of the other Service provider's? Phonepower?
My needs are simple. A busy signal when a both extensions are in use. Caller waiting turned off and automatic failover to a cell phone in the event of hardware or internet failure?
AFAIK, Phonepower doesn't support extensions. The closest thing they have, I believe, is a "cloned" line which doesn't use a separate phone number.
In my view, VoIP.ms should be the second provider you should try out as they can easily meet your requirements at a cheaper rate than Callcentric..............although it sounds like price isn't much of an issue for you.
SteveInWA:
By "extensions", I think the OP meant two different telephone numbers? In any case, I agree, Callcentric or voip.ms would be fine.
cici235:
Thanks for the suggestions. I will look into Voip as well.
I am a Cici's Pizza franchisee and just need one number.
What I do need is rollover capability. If someone calls the restaurant's number and we are taking an order and someone else calls in I need it to rollover to the second hand set on the Obi202. If a third person Calls in I need it to go to a busy signal. We are not equipped to talk to more than two of guests at a time. We do not like to put guests on hold.
Lavarock7:
Voip.Ms can do this.
I replaced a 2 phone number telco account with one number and rollover.
Each port on an Obi202 is configured to a different subaccount (here I'll call phone1 and 2) on Voip.ms.
The inbound number is directed to phone1 and if busy to phone2. If phone2 is busy then a busy signal. No voicemail would be associated with the phones.
Alternatively you could create a ring group where both phones would ring at once and whomever picks up gets the call. I have not tested this with busy, etc, so it may not work, but a thought.
Taoman:
Quote from: Lavarock7 on March 03, 2017, 11:59:34 am
If phone2 is busy then a busy signal.
Can't figure out how you're getting a busy signal on 2nd line if you're only using one number/DID?
I only see failover options on actual DIDs, not subaccounts. I can easily get phone1 to failover to phone2 if busy. But I see no way to get phone2 to failover to a busy signal since I can only edit the subaccount and editing the subaccount doesn't give you failover options. When I tested this with both phones busy on calls the calling party would hear standard ringback tone (not a busy signal) and the phones in use would flash a "call waiting" signal. That isn't what the OP wants.
What am I missing here? How did you accomplish this?
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