No Service Configured Error
SPATL:
Hello, I just purchased new OBi200 and am having tough time setting it up. I have comcast internet service, Netgear router to which I have connected Obi200 device. When I login through obitalk to add device and dial **5+code, I get no service configured error. I am trying to add my GV number.
I added the static IP to DMZ as was suggested in the forums, upgraded firmware and am clueless at this time.
Need your guidance to get this to work. Cannot believe it has to be so difficult to get this to work.
Please advise.
SteveInWA:
Start here, and tell us what happens, in detail.
http://www.obihai.com/support/troubleshooting/start
SPATL:
I have been through that process and it did not help. Hence I am seeking advise on this forum. I have attempted to do the below, but cannot get it to work. Adding to DMZ did not help. I am not if there is any issue with Netgear routers and Comcast working with Obi200. All other internet connected devices work fine on my router. I am not sure if I should do some special tweaks to the router to get it to work on the router. Please advise.
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Are you able to dial **9 222-222-222 to reach the Echo Test Server?
Yes
No
Put your OBi to DMZ on your router's settings and reboot the router (click HERE for example). Try adding your device again.
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drgeoff:
You appear to have either not read or ignored the "tell us what happens, in detail" advice from SteveInWA.
"did not help" and "cannot get it to work" are next to useless.
Please confirm that the power LED is solid green and that your call to **9 222 222 222 was successful.
SPATL:
Okay. When I added to DMZ and dialed the **9 222-222-222, the call does not go through. It just goes blank and no sound.
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