No Service Configured Error
drgeoff:
When you dial **9 222 222 222 what do you hear and what does the Call History show after that.
And while logged in to the 200's local web interface what does the Status page show against all of these:
In WAN status section:
Addressing Type
IPAddress
SubnetMask
DefaultGateway
DNSServer1
DNSServer2
In Product Information section:
SoftwareVersion
In SP1 Service Status section (or whatever SP you have used for GV):
Status
In OBiTALK Service Status section:
Status. (If an IP address is shown there, replace the last two of the four parts with xxx.xxx)
SPATL:
When I dial **9 222 222 222 it appears like the phone is dialing the number and then it immediately goes beep, beep, beep, beep...
In WAN status section, below is what I see:
Addressing Type: DHCP
IPAddress: 192.168.X.XXX
SubnetMask: 255.255.255.0
DefaultGateway :192.168.1.1
DNSServer1: 8.8.8.8
DNSServer2: 192.168.1.1
In Product Information section:
SoftwareVersion: 3.1.1 (Build: 5463EX)
In SP1 Service Status section (or whatever SP you have used for GV):
Status: Connected
In OBiTALK Service Status section:
Status: Normal (User Mode) (4);ex-addr=98.192.XX.XX:10000(10000)
Let me know if this helps.
SteveInWA:
Quote from: drgeoff on March 07, 2017, 08:47:33 am
What do you hear when you dial ***0 ?
You should have heard "Enter option followed by the pound sign..." etc. Not "Welcome to OBi attendant."
Try again.
If the OBi is not recognizing touch tones from your phone, and you did, in fact, try a completely different telephone and telephone cord, and you positively know that both of those telephones work when plugged into some other telephone service, then your OBi is defective. Send it back already.
SPATL:
Thanks SteveInWA. I tried again and I get the same message "Welcome to OBi attendant...."
I know the cordless phone works because I can receive calls on the same phone/device and talk using it. I cannot place calls using the phone and device. I am not sure what to make of it. I will try a different phone and see if works.
azrobert:
Are you dialing 3 stars or 2 stars followed by zero? "**0" will send you to the Auto Attendant.
If the OBi200 is not recognizing the 1st star then dialing "*9222 222 222" will produce a busy signal. Try dialing an extra star.
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