"We could not complete your call. Please try again."
zaragoza2:
I have an Obihai110. A few months ago, I had used ObiTalk to configure Google Voice on the device as SP1. I had wanted to use ObiTalk to configure Callcentric as SP2. I don't remember what the problem was at the time with SP2. I was able to make calls with Google Voice, so I decided to put off configuring SP2 until a later date. Also, I decided at the time to delete my Obihai device from ObiTalk.
Today, I decided to revisit the issue. I added my Obihai device to the ObiTalk portal. I set up Google Voice in the SP1 field and Callcentric in the SP2 field. Both the ObiTalk portal and my Obihai device say that Google Voice is connected and Callcentric is registered. I tested SP2 and I'm able to make outgoing calls. When I call out on SP1, I get this message: "We could not complete your call. Please try again." in a woman's voice I've tried SP1 repeatedly over the past three hours but continue to get the same message. If I go to my Gmail account, I'm able to make an outgoing call through SP1 that way.
Has Google Voice been down for the past three hours?
zaragoza2:
I'm still getting the same recording. It's now 9:37 P.M. where I am. Does anyone have any suggestions how to troubleshoot this?
Edit: I don't know if this means anything, as my problem has to do with outgoing calls. I used my cellphone to dial my Google Voice number. In my Obihai call history, an inbound call shows as having originated from my cellphone, but the Terminal ID says SP2 (in the right column it says Phone1). SP2 is assigned to Callcentric. Why would SP2 be listed as the Terminal ID when the incoming dialed number was to my Google Voice number (or SP1).
LTN1:
My GV is working fine with the OBi device--just tested.
Have you updated your 110 to the latest firmware yet?
See http://www.obitalk.com/forum/index.php?topic=9.0
I believe this is the latest firmware for the 110: http://fw.obihai.com/OBi110-1-3-0-2886.fw
SteveInWA:
Quote from: LTN1 on March 16, 2017, 08:44:37 pm
My GV is working fine with the OBi device--just tested.
Have you updated your 110 to the latest firmware yet?
See http://www.obitalk.com/forum/index.php?topic=9.0
I believe this is the latest firmware for the 110: http://fw.obihai.com/OBi110-1-3-0-2886.fw
Use this link for the 110 firmware update: http://www.obitalk.com/forum/index.php?topic=11384.0
zaragoza2:
I'll check the firmware in a moment.
I just checked the Set Up Wizard on the Obihai110. Under ITSP Settings, the ITSP username was mis-spelled. I fixed that, but still have the same issue.
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