Question: Standard Answering Machine Not Allowing For Messages After Greeting
Taoman:
Quote from: Mooselord on November 11, 2017, 07:08:13 am
Chilirock, thank you for posting your experience. I had the same problem using an Obi202, with Phone Power and a Panasonic answering machine, after upgrading to firmware version 5757. I unchecked the T38Enable setting in the Codec Settings Section, as you described, and my answering machine is working again.
I also want to thank Chilirock (and Callcentric) for persevering and finding out the solution to this problem. Exact same thing happened to me. Bought a Panasonic DECT 6 "amplified" phone with answering machine for my elderly father. When trying to leave a message the caller would just hear fax tones and nothing was recorded.
Unchecking T38Enable fixed the problem. I would have never figured this out on my own. Sure glad I read this thread.
This is definitely a bug in the firmware.
maztech:
Thank you Chilirock, the issue is fixed for me as well. You rock!
RPM1:
HUGE thank you to chilirock!!!
I have a Obi202 connected to a Panasonic Dect 6.0 phone answering system. Unfortunately didn't find this thread until after I disposed of my previous Panasonic phone system (after much testing trying to solve the issue, including using my google voice number with no issues). I replaced it with a new Panasonic answering system which has the exact same issue (Caller calls, answering machine picks up, the greeting plays, and then beeping like a fax machine ensues. Caller is unable to leave a message.) I have Phone Power as my VOIP, and my firmware version is 5757EX.
After making the suggested change:
---Codec Profile A & B---
Codec Settings Section
- T38Enable: Unchecked (mine was checked)
NO MORE BEEPING and callers are able to leave a message! Again thank you chilirock, and shame on those of you who gave him/her a hard time, weren't even willing to listen and resorted to making fun of someone who wanted an answering system, regardless of their reasons.
EdBForum:
Fax initiation tones after beep after greeting message. Old ATT answering machine and new VTech.
Worked for almost two years, then two weeks ago FAX beeps started
Obi200, build 5757EX accessed through its IP address on my LAN
Codecs
T38 Enable at bottom of codec profiles
Codec Profile A, T38Enable, Uncheck default, uncheck enable
Submit, OK
Codec Profile B, T38Enable, Uncheck default, uncheck enable
Submit, OK
Reboot - no more beeps, answering system works
Re-enabled T38 in both codec profiles, FAX beeps back. Disabled again.
Fix per Chilirock - thank you!
newobi:
chillirock, huge thanks for getting to the bottom of this, unchecking the T38Enable setting did the trick.
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