Obihai Setup right but still not working.
Moonis:
Hi, I just bought an Obihai200 and I have been having problems installing it. I did everything that the setup process shows and have a solid green light on power and internet with small flickers here and there. When I pick up my phone I don't hear a dial tone and can't call the test number. Can someone help me please? Thank you.
LTN1:
Do you have another analog phone that you can try plugging into the OBi device? Or, if you still currently have a POTS line, can you plug that analog phone into your POTS line to see if you get a dial tone?
In the past, some users have gone through a series of troubleshooting, only to find out that the problem was with their analog phone. Let's try to rule that out first.
Moonis:
Quote from: LTN1 on March 22, 2017, 04:36:32 pm
Do you have another analog phone that you can try plugging into the OBi device? Or, if you still currently have a POTS line, can you plug that analog phone into your POTS line to see if you get a dial tone?
In the past, some users have gone through a series of troubleshooting, only to find out that the problem was with their analog phone. Let's try to rule that out first.
I've tried it with two phones so far. The first is a cordless phone which says "check tel line" on the screen. The second one was a trimline corded phone. I didn't hear a dial tone on both of them.
LTN1:
Is the OBi200 that you purchased new? Where did you buy it from? (Just trying to make sure you didn't get a defective used one from somewhere on eBay)
Perhaps if you could give a detailed step by step of what you did to set up the OBi (don't leave out details--as they are important), a second set of eyes can see if there were any missing steps.
Moonis:
Quote from: LTN1 on March 22, 2017, 06:14:52 pm
Is the OBi200 that you purchased new? Where did you buy it from? (Just trying to make sure you didn't get a defective used one from somewhere on eBay)
Perhaps if you could give a detailed step by step of what you did to set up the OBi (don't leave out details--as they are important), a second set of eyes can see if there were any missing steps.
So I bought the obihai200 from ebay but it came sealed within the packaging with it never being used. I also looked at other people that bought the same thing from the same person and they had no problems at all.
So first I plugged in the ethernet and phone wire to the Obihai and phone then the power cable last.
Navigation
[0] Message Index
[#] Next page