Per the OBiTalk FAQ, it tells us to forward incoming port UDP 10000 to our OBiTalk devices.
Really? Could you provide a link for that?
Regarding OBihai FAQ: an "open" port ≠ a port "forward"
OBihai is referring to your firewall. They are saying if any of those ports are blocked then you need to "open" them manually on your firewall. That is not the same as configuring a port forward on your router to a specific ip address (or addresses) on your internal network.
Generally speaking, opening a port refers to your firewall while a port forward refers to your NAT.
Unless you are doing something out of the ordinary or have a specific router/firewall issue port forwarding should not be necessary. Chances are high that UDP port 10000 is already open and the service protocol is hidden. You can check here:
https://support.nightlydev.org/tcp-udp-port-scanI have 3 Obi devices behind a single public IP address using a total of 8 different providers. I am not doing any port forwarding of any kind. Works great.