Help my small biz say adios to phone co.
SteveInWA:
Quote from: LTN1 on April 11, 2017, 07:15:03 am
I learned long ago that if someone is set on a direction, offering a better solution, even if it will be cheaper and more efficient in the long run, is comparable to the biblical quote of "throwing pearls to swines."
I know, I know.... ;)
Yet, I keep trying. This is mainly a "hobbyist" and "DIY" forum. I try to bring a business perspective to solving business requirements. In this example, keeping the 20-year-old, obsolete, unsupported PBX and adding more analog equipment to it is a bad investment. Spending some money on some new SIP VoIP equipment is a modest capital investment* that will "pay off" over time in increased reliability and less down-time, while benefiting from new features. Leveraging a business-class service provider, rather than be your own telephone company, is a better use of a business' labor cost. Small businesses that spend too much labor on non-core activities, like managing a PBX, aren't investing that labor in making more money.
*(which can be depreciated)
Baller:
FWiW, I decided to go with 3CX on a cloud server. Their PBX Express is a pretty amazing tool for setting up a system. I did it myself, but also hired a guy on Upwork to help out for a few hours. After a pretty modest investment in new phones (Yealink 29s at $100/each), a perpetual license for the Pro version of 3CX with 8 concurrent calls (~$850), and my consultant's time (~$250) it will cost me about $125/month for license maintenance, the cloud platform and SIP time. I will start off with 14 users, which would have cost me $350-$600/mo, plus crazy taxes, with one of the top cloud PBX providers. I'm very happy so far, but still in building/testing phase. Thanks for the help.
LTN1:
What's your backup if either the cloud server or your internet goes down?
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