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Author Topic: https://www.obitalk.com - Broken on Safari browser  (Read 6659 times)
WelshPaul
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« on: April 11, 2017, 01:19:19 am »

I am unable to access the obitalk.com website using the https/ssl protocol in Safari on my mac. I receive the following error:

400 Bad Request

The SSL certificate error
openresty/1.9.7.4

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SteveInWA
Hero Member & Beta Tester
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Posts: 3973



« Reply #1 on: April 11, 2017, 08:13:01 am »

Looking for an excuse to buy a new Mac?   Roll Eyes

I don't have a Mac, so I can't test it.  But, the page opens correctly with Google Chrome Browser, and the SSL certificate is valid.  Have you tried any other browser?



* Screenshot 2017-04-11 at 08.11.10.png (49.99 KB, 543x659 - viewed 155 times.)
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WelshPaul
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Posts: 406



« Reply #2 on: April 12, 2017, 12:39:00 am »

It works for me too when using Chrome on my macbook pro, the issue is only present with Safari and only appeared recently. No issues with any other websites, just obitalk.com. Huh

Oh and yes I have cleared my browsers cache!  Grin


* Screen Shot 2017-04-12 at 08.32.24.png (459.77 KB, 2560x1600 - viewed 175 times.)
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azrobert
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« Reply #3 on: April 12, 2017, 08:20:34 am »

Safari works on my iPad Mini.
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Lavarock7
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« Reply #4 on: April 12, 2017, 12:55:41 pm »

It looks like your URL is   OBITALK.COM

What happens if you go to   WWW.OBITALK.COM
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SteveInWA
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« Reply #5 on: April 12, 2017, 04:47:16 pm »

It looks like your URL is   OBITALK.COM

What happens if you go to   WWW.OBITALK.COM

Or, better yet, click on this:  https://www.obitalk.com/obinet/pg/obhdev

If you keep getting an invalid SSL certificate error, it sounds like your Mac OS may have an outdated root certificate list (Safari uses the operating system's cert list).  I'm not a Mac expert, so I can't tell you how to investigate and/or fix it.  But, I can point you to the Apple web pages that show the root certificate lists that should be included and updated for the recent versions of the OS.  If you have a very old Mac, which is no longer supported, the root certificate list may also be outdated/expired.

https://support.apple.com/en-us/HT202858

Obitalk.com's SSL certificate is from GoDaddy.  The corresponding root certificate on your computer (see attached screenshot) should expire on 31 Dec. 2037.


* Untitled image (47).png (47.98 KB, 884x298 - viewed 167 times.)
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WelshPaul
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Posts: 406



« Reply #6 on: April 13, 2017, 06:27:53 am »

Or, better yet, click on this:  https://www.obitalk.com/obinet/pg/obhdev

Ah, i'm no MAC expert either but clicking the URL quoted above did indeed display an invalid SSL certificate error, was given two root certificates to choose from, selected the first in the list and everything now appears to be working.

Thanks you all, and thank you Steve.  Smiley
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