Wireless USB headset with working EHS?
SteveInWA:
"OBi 1000 line"? Which product, exactly, are you using -- an OBi 1022, 1032 or 1062 phone? Or?
glambx:
Quote from: SteveInWA on April 21, 2017, 11:27:41 am
"OBi 1000 line"? Which product, exactly, are you using -- an OBi 1022, 1032 or 1062 phone? Or?
I'm on an OBi1062.
SteveInWA:
The 1062 has built-in Bluetooth support. Try using a Bluetooth headset; the call-answering function usually works, although the range (distance from the phone to the headset) is rather short -- the same as it would be for a cell phone using a BT headset.
Otherwise, you'd need a business-class RJ-9 headset, like the Jabra 9400 series, with the two EHS cables.
glambx:
Oh, I've got a bluetooth headset and it works fine. Main complaint is sound quality, of course.
I'll buy a DECT RJ9 wireless headset if I must, but I was really hoping to use USB so that I could share it with my PC for meetings while on the road. No USB hangup/answer functionality isn't the end of the world; would be a nice feature though!
OBiSupport:
Technically, EHS technology is used with the 'old-style' RJ-9 interface... but we get what you mean. Maybe...
On many USB adapter connected wireless headsets, you 'should' be able to use the button on the USB headset to answer, hang up calls a la EHS. If it is a Bluetooth connection to the adapter, then do what SteveInWA suggests and pair directly with the OBi1062 or OBiBT in the OBi1032/1022. Otherwise, if it is not working, let us know what make and model you are using and we will consider supporting this in a future firmware release.
Also, be sure to upgrade your OBi IP phone with the latest firmware (***6) as we have made improvements to the USB headset audio quality, recently. [v5.0.6 (Build 4176EX)]
Wired USB headsets are working great, generally.
If this answer does not jibe with your question, please let us know and we'll readdress.
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