Unable To Check Google Voicemail/Google Talk Retirement 6/26

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SteveInWA:
Quote from: Taoman on May 02, 2017, 03:54:37 pm

Quote from: SteveInWA on May 02, 2017, 01:03:15 pm


You cannot call into your own GV number from your GV number via Chat to listen to messages.


I'm confused by this statement. I realize this is true when dialing your GV number from any lines that are spoofing your GV number. But it certainly is possible when dialing your GV number from your OBi connected phone that is configured as a Google Voice trunk. It also works when dialing my GV number outbound through the Simonics GV gateway.

Perhaps I am misunderstanding you?


Thanks Taoman; I was unclear.  I meant that you can't listen to GV VM from the Google Chat/Talk/Hangouts GUIs.  Yes, you can call your own Google Voice number, from a phone that is connected to an OBi device, which is provisioned with the Chat service on the appropriate Google account (or via Simonics GVGW, since it is also using the authenticated access to the Chat service).  I'm going to edit my post to clarify.

Steve56:
It wasn't my intention to come across as complaining about something that owes me nothing--it's a free service and I fully understand that. I've learned to live with the minor irritations and limitations inherent in free service.

However, I just conducted a brief test to further verify my earlier statement. If using a browser, such as Firefox (Google Chrome will not allow you to revert to the old "chat" interface) and revert to the old chat, calls to your own Google Voice number will not fail and will instead reach the Google Voice menu system wherein you may listen to your voicemail messages and configure your settings. This is accomplished through the GUI Google Chat interface provided for use on the left side of your Gmail inbox.

To reiterate: this isn't meant as a complaint, merely a realization I had made when "testing" placing calls through the Hangouts interface. Even though alternatives exist for checking voicemail, it sure was nice to check voicemail and enable do not disturb by calling your phone number. (Granted, DND is an option directly on the Obi, but callers will need to wait the 25 seconds before their call is directed to voicemail).

My concern was, and to a minor extent still is, that the aforementioned ability may not work correctly or fail to work with the retirement of the "old" Google Chat interface, as again, calling your GV number through the account it was registered to using the old chat would properly route the call to your voicemail menu system. The new Hangouts doesn't allow for that ability.

SteveInWA:
Jeeez, just call your Google Voice number and listen to messages or change the DND option.  BFD.

Taoman:
Quote from: Steve56 on May 02, 2017, 07:08:26 pm


My concern was, and to a minor extent still is, that the aforementioned ability may not work correctly or fail to work with the retirement of the "old" Google Chat interface, as again, calling your GV number through the account it was registered to using the old chat would properly route the call to your voicemail menu system. The new Hangouts doesn't allow for that ability.


Ok, now you're talking about using Chat from within Gmail where earlier you were talking about using a speed dial on your OBi. Which is your main concern?

Using Chat from within Gmail will definitely cease to function after 6/26. But if you're already on your computer how tough is it to just switch over to Google Voice? I doubt Hangouts will ever have that functionality since it uses an entirely different signaling protocol than Google Voice uses. Of course, Hangouts works just fine if you wait the 25 seconds until voicemail kicks in and then hit the * key and punch in a "linked" number. Quicker to just switch to Google Voice. First world problem.

It is my guess that your OBi speed dial functionality to access your GV voicemail will continue to function normally after 6/26.

SteveInWA:
Quote


Using Chat from within Gmail will definitely cease to function after 6/26



Using Chat in a browser has always required a browser plugin.  The reason that Chat will no longer be accessible is that all the web browser providers have removed (or soon will remove) support for NPAPI plugins.  Plugins are an obsolete technology that is responsible for many of the security exploits and browser crashes (cough Flash cough).  Firefox was the last major holdout, and now it, too has removed plugin support.  If Steve56 is still able to use Chat in Firefox, it is only because he is using an old/downlevel version of that browser, a truly foolish thing to do, as it ignores security patches included in new browser releases.

Google Chrome Browser has built-in support for Hangouts, without the use of a plugin, via its built-in WebRTC and NaCl code.  That's not changing.  Google may release plugin-free support for other browsers, but it's a challenging task, since the other browsers don't support NaCl, and their support for WebRTC is inconsistent.

For the last time, this is much ado about absolutely nothing.

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