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can not add device

Started by richard203, May 03, 2017, 11:32:09 PM

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richard203

Quote from: drgeoff on May 05, 2017, 01:34:13 AM
Have you done a factory reset? If yes, proceed.

Unplug the ethernet cable. Ensure the phone is plugged in directly to the OBi - not through house wiring, not through a fax machine etc. And the phone must tone dial.

Take the phone off-hook and listen. Do you hear dial tone?

Dial ***1. Do you hear a voice? (It is generated inside the OBi.)

If your answer to any of the last two questions is 'no', then either the OBi or the phone is defective.



thanks drgeoff for the help. it was my phone that is defective, after changing to a new phone it works like a charm.