Configuring Google Voice settings
story97:
Hello all!
I'm new to the Obitalk world. i've been using different VoIP services (SIP) for many years, but am very frustrated with my Cisco phone and Plantronics headset. Together they cost $600 and I CANNOT get past the static interference, and ridiculous cost per month.
Anyway, sorry for rambling. i just have a future question.
When setting up Obitalk, I couldn't get my phone to ring incoming calls. I figured it out (by luck) but ONLY after a last resort of clicking the legacy Voice settings. Then i saw the 'forward to chat'.
I can't find that option anywhere in the newer Voice interface.
While this isn't an issue right at the moment, I need to know how to connect this option in the new interface, because the legacy version isn't going to be there forever, and I have several more phones I'll need to connect, as well as my developers working for me will need this info as I expand the new system to them, and migrate off 8x8.
Thanks!
SteveInWA:
You don't need to do anything with the Chat setting after enabling it that one time.
The Legacy Google Voice web GUI isn't going to go away until the new GUI has feature parity with the legacy one.
Google Voice is not intended to be a business telephone system -- it is primarily for personal, consumer use.
There are plenty of SIP VoIP service providers from which to choose, that work seamlessly with OBi devices. You can find one that matches your desired level of "hands off" vs. "hands on" involvement, from basic DIY to fullly-hosted services.
glnz2:
My initial setup of both Google Voice and OBi200 yesterday (July 8 ) seemed OK - incoming calls rang on both our $10 plastic handset (with its new GV telephone number) and on Google Voice on the PC.
I looked at Legacy for less than a minute and didn't change anything. In Legacy, should "Forward to chat" be checked, or not?
drgeoff:
You can make outgoing GV calls from your OBi without 'Chat' being ticked. Not so for incoming calls.
glnz2:
Hey doc - thanks. I found Legacy and see that Chat is already ticked. That's why incoming test calls rang our $10 plastic handset right away.
Legacy seems to have some very important settings that don't appear in "New". For example, the ability to change the voicemail message (which I haven't tried yet), which appears at https://www.google.com/voice/b/1#voicemailsettings.
Will Legacy eventually disappear? If yes, then how would we change the outgoing voicemail message and other things?
Also - dumb question - is it possible to change which email a voicemail goes to (or add more than one)? Again, only in Legacy?
Thanks.
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