Help understanding Outbound Call Routing
drgeoff:
Quote from: azrobert on May 09, 2017, 08:05:00 am
ITSP B DigitMap:
(911|933|1(403|587 ...
That appears to require 11 digit dialling for Canadian numbers. Did you mean to have <1>
as in
(911|933|<1>(403|587 ... ?
azrobert:
Quote from: drgeoff on May 09, 2017, 08:48:15 am
That appears to require 11 digit dialling for Canadian numbers. Did you mean to have <1>
as in
(911|933|<1>(403|587 ... ?
11 digit Canadian will be validated by (Msp2). All other N. American numbers will be validated by (Msp4) where 10 digit numbers will be transformed to 11 digits. When routing occurs all N. American numbers will be 11 digits. I originally wasn't going to include (Msp2) in the Phone digit map, but I needed to validate 933. My choice was to include (Msp2) or add 933 to the Phone digit map.
drgeoff:
Quote from: azrobert on May 09, 2017, 09:03:49 am
Quote from: drgeoff on May 09, 2017, 08:48:15 am
That appears to require 11 digit dialling for Canadian numbers. Did you mean to have <1>
as in
(911|933|<1>(403|587 ... ?
When routing occurs all N. American numbers will be 11 digits.
Aha. Quite so.
xpr722946ghd:
Quote from: azrobert on May 09, 2017, 08:05:00 am
Hopefully, I didn't make any mistakes...
Wow, thanks for working on that on my behalf. That is amazingly helpful ;D
I've copied each section and have been testing this evening.
UK calls (01, 02, 07) were being sent to SP2 instead of SP1. I modified the Outbound Call Route by adding {(Msp1):sp1} in front of the {(Msp2):sp2} section. I had thought of going back to the {(0[127]xx.|(Msp1)):sp1} instead. If that would be better, please let me know. This configuration is now sending UK calls to SP1.
US bound calls were being routed to SP2 instead of SP4. Interestingly, when I added the {(Msp1} stuff to the Outbound Call Route, US calls started going to SP4 where intended. But then Canadian calls started going to SP4 as well.
So it looks like wherever the Canadian calls are going, the US calls are being routed to as well ???
xpr722946ghd:
I realized I had left out a comma between these 2 rules.
{(Msp1):sp1} {(Msp2):sp2}
So I added it back in.
Now I'm back to all Canadian & US calls going out over SP2.
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