Help understanding Outbound Call Routing
azrobert:
Quote from: xpr722946ghd on May 09, 2017, 10:19:51 pm
I attempted disabling auto provisioning using the local interface. I did this for both LUA Script and ITSP, but to no avail. The box would reboot in order to make the change. Then several seconds after loading up, it would reboot a second time and return to the Anveo preppended Digit Map above.
Use OBi Expert to disable ITSP Provisioning.
xpr722946ghd:
Quote from: azrobert on May 09, 2017, 11:12:25 pm
User Settings -> User defined Digit Maps -> User Defined Digit Map2
Label: can1
DigitMap:
(911|933|1(Mcan2)xxxxxxx)
User Settings -> User defined Digit Maps -> User Defined Digit Map3
Label: can2
DigitMap:
(403|587|780|825|236|250|604|778|204|431|506|709|879|867|782|902|867|226|249|289|343|365|416|437|519|548|613|647|705|807|905|782|902|367|418|438|450|514|579|581|819|873|306|639|867|600|622)
Phone DigitMap
Change (Msp2) to (Mcan1)
Outbound Route:
Change {(Msp2):sp2} to {(Mcan1):sp2}
This might be it. I'm just heading out to work now but quickly made these changes and performed 3 test calls.
UK call routed correctly to SP1.
Canadian call routed correctly to SP2.
US call routed correctly to SP4.
I've yet to test toll-free North America (assuming it will work since it was working before) an UK toll free which wasn't working before. They'll have to wait until I'm home later.
Thanks - this turned out to be much more complicated than I had anticipated!
azrobert:
If everything works, please try using OBi Expert to disable ITSP Provisioning then test again using my original configuration in Reply#13 or use mod in Reply#22.
xpr722946ghd:
Quote from: azrobert on May 10, 2017, 01:51:12 pm
If everything works, please try using OBi Expert to disable ITSP Provisioning then test again using my original configuration in Reply#13 or use mod in Reply#22.
Bizarrely I seem unable to completely disable ITSP Provisioning. I tried doing so in the Obi Expert settings, along with LUA script, but still when I make changes to the Anveo account (I was trying to force connection to the US server instead of the Canadian one) I get the same thing happening.
The Obi reboots. Then several seconds later, reboots a second time, resetting to Anveo defaults. This is with Auto Provisioning disabled in Obi Expert.
I didn't try disabling ObiTalk provisioning. Do I need to do that too?
azrobert:
I don't understand why it doesn't work. If you disabled OBiTalk Provisioning, you wouldn't be able to use OBiTalk to update your OBi. I think you screwed with this enough and I recommend just using the User Defined DigitMaps.
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