Help understanding Outbound Call Routing
xpr722946ghd:
Sorry to resurrect this thread from a few weeks ago. I've just encountered a challenge today. SP2 provider not routing outbound calls (account funds issue which I'm waiting for Anveo to sort out).
So I wanted to route a Canadian call to go via SP1 by prefixing with **1, but just got a busy signal. The call does not appear on the Call History Log.
However applying **4 enabled me to route the Canadian call through GV with no problem.
I looked over the digit maps, and don't see why **1 is not allowing the call to proceed via SP1.
As per azrobert's suggestion, I had left the config as it was since I seem not to be able to disable auto provisioning.
Any further ideas?
azrobert:
When you dial "**1 14805551212" rule **1(Msp1) in the DigitMap and {(**1(Msp1)):sp1} in the outbound route come into play. The dialed "**1" matches the "**1" in the DigitMap rule. The "14805551212" must match a rule in (Msp1). It doesn't, so the call fails. Add rule "1xxxxxxxxxx" to (Msp1) to fix the problem. SP1 is the Primary Line and is routed last, so this rule won't affect routing of numbers without a prefix.
xpr722946ghd:
Quote from: azrobert on May 25, 2017, 09:31:30 am
Add rule "1xxxxxxxxxx" to (Msp1) to fix the problem. SP1 is the Primary Line and is routed last, so this rule won't affect routing of numbers without a prefix.
Bang on. That took care of it. Thanks azrobert for all your help!
Navigation
[0] Message Index
[*] Previous page