Anveo for 911 auto setup
anthony11:
See image . I have a few exclamation points by some of the settings. Others to that are not in the screen shot.
thank you. obitalk support is asking for my obitalk # to confirm settings. this ok?
Taoman:
Quote from: anthony11 on May 09, 2017, 05:18:01 pm
See image . I have a few exclamation points by some of the settings. Others to that are not in the screen shot.
thank you. obitalk support is asking for my obitalk # to confirm settings. this ok?
Red exclamation points mean those fields have been changed from the default setting.
Yes, ok to send # to Obihai support.
Taoman:
Quote from: anthony11 on May 09, 2017, 05:11:05 pm
It says ph. its wierd i wanted to see if that field changed if I unchecked the ring for inbound. However, when I do that and click submit (saves), and I go back in the settings it is checked again. It does not save it unchecked. I know when I first installed the 911 service it was unchecked. strange.
Nothing to worry about. For me, those initial configuration wizards only work the first time I use them. When I have tried to go back and change a setting (other than username and password) nothing was ever changed. But it seems to work for some people.
I honestly don't understand what that checkbox for ringing inbound is there for. The default setting for X_InboundCallRoute is always ph and that is the field that matters. The implication is that if you uncheck that box the phone won't ring for inbound calls on that trunk. Well the only way I know of to make that happen is to use {} which is the empty set (or forward/reroute elsewhere but unchecking that box sure wouldn't configure that). And I just can't imagine the initial configuration wizard would ever configure {} for the X_InboundCallRoute.
Anyone else have an idea why that checkbox is there or what it actually does? I don't get it.
SteveInWA:
Quote from: anthony11 on May 09, 2017, 04:39:20 pm
I would like to know for sure. I had the box checked. I did a live 911 call (they were ok with it), I asked the operator to call me back. They did , my phone rang I picked up the line and did not hear anything or a bit of static. So I don't know if the operator called me up and hung up quickly (she was not to happy with my request) or if me checking the box caused a technical issue.
No! You don't need to actually call 911, and freak out the operators. Follow the scenario I described in my previous post: call the 933 test number. It exercises the end-to-end connections as if you were actually calling 911, but it's all automated. Listen to the telephone number it reads back to you. This is the substitute or shadow phone number that the system sends to the 911 operator as your caller ID, and which will be used as a callback. Write down that number. Hang up. Call that number from some other telephone, like your cell phone. It should immediately ring whichever SPx you used for Anveo 911. If it rings, that proves it's working.
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