Obi202 & Google Voice -- Separate GV account for fax line?
JonS:
Hi again, Steve.
Just a follow-up that I got it working -- thank you for all your help!
A couple notes of interest :
(1) By default, GV is configured for Call Screening is ON and the "Ask unknown callers to say their name" is checked, which meant when I called the fax number from my cell phone just to test the connection, I was first asked (by GV) to say my name. Oops! I went in to my GV configuration and turned Call Screening OFF, and all was good.
(2) At one point, on the GV page under the Phones tab I unchecked the "Forward calls to: Google chat" thinking that I didn't want to have anything ring on any browser on the off-chance that the browser was logged into my new 'fax' Google account. Well, that caused GV to no longer ring my Obihai box (SP2) line. It took a long time for me to figure out that I needed to enable forwarding calls to Google Chat in order for the Obihai SP2 line to ring. I'm not sure exactly why that's necessary, but I can live with it.
Now, if I can just get the Caller-Id Name (CNAM) working with my 'voice' line (SP1), I'll be a happy camper... :-)
Thanks again!
-Jon
SteveInWA:
By default, call screening should have been disabled, but I'm glad you figured it out.
When someone calls your Google Voice inbound telephone number, it rings all check-marked destinations: Google Chat and all regular 10-digit linked phone numbers, and all Google Hangouts clients that are individually set to ring on inbound calls. OBi devices act as Google Chat clients. When you set up Google Voice access on the OBi, you gave the OBi permission to use the Chat service on your Google account. Chat isn't used for anything else, aside from supporting OBi products. Google has obsoleted all its own Chat clients. The only web browser or app-based VoIP calling service on Google is now supported by Hangouts.
Google Voice does not support CNAM, just the numeric caller ID. There are countless posts here on the forum discussing these particular topics.
JonS:
> OBi devices act as Google Chat clients.
Ah! I did not realize this. That clears it up. :-)
Regarding CNAM support, yeah, I'm reading through posts right now, and I see references to Callcentric. I'll dig deeper into that. I'm also considering setting up an Asterisk server (been thinking about this for a few years now), and have it do CNAM lookup. The biggest thing is finding the time to set it up and configure it... ;-)
Cheers!
-Jon
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