Hi,
I have an OBi202 set up for a few months now, and everything was working correctly til recently.
The way it was set up is for 2 lines, where SP1 only rings on PHONE1, and SP2 only rings on PHONE2. I dialed the star codes for SP1 on PHONE1 to forward calls when busy/unanswered to SP2 on PHONE2. The accounts are separate google voice accounts which go to different people.
What I'm experiencing now is that if SP1 on PHONE1 is in use, it does not forward incoming calls to the second line anymore. I've tested this dozens of times with different configurations on both the device (through the IP address) and the OBi Expert configuration.
I don't understand what happened, it was working fine prior and I made no changes to it. No settings I make in any interface seem to work. I've tested the star codes, the config in the device to manually enable and set the forwarding numbers on both the device and the expert config, and combinations of all 3. Nothing seems to get it to work anymore.
If SP1 on PHONE1 is not in use, it forwards on no answer to SP2 on PHONE2 perfectly fine.
If I enable call waiting, that works so I know the service knows there is a call there.
Anybody have any suggestions? I'm new to the configuration and trying to figure it out as I go but nothing seems to work.
Thanks in advance
--EDIT--
As another note, when I remove SP2 from the device, SP1 forwards correctly to the SP2 number when it is in use and rings on the google voice account for the SP2 number on the voice web app.