Can't call Belgium!

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ricky:
I have had an OBi110 for several months with GV on SP1 and callwithus.com for outbound international calling on SP2. It is manually configured, not managed through the OBi portal. Today I had to call a hotel in Belgium, but dialing **23227108000 causes 13227108000 to be dialed instead, which is rejected by callwithus. The modified number appears in both the OBi and callwithus logs. No other international number that I dial gets a 1 prepended to it. If I dial a callwithus access number, bypassing the OBi, the call goes through. I have not messed with any digit maps or outbound call routing - all are at default. Why is this happening?

RonR:
International calls are made using a 011 prefix:

**20113227108000

ricky:
Actually, callwithus.com does not use the 011 prefix. All calls are dialed starting with just the country code, or 1 for US calls.

RonR:
Then you'll need to change the CallWithUs DigitMap.  3227108000 looks like a 10-digit US/Canada number (322-710-8000) to the OBi, so it adds a leading 1 and sends it out.

Change your CallWithUs DigitMap to:

(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>xxxxxxx|<011:>xx.|(Mipd)|[^*]@@.'@'@@.)

where aaa is your local area code.

7/10/11 digit numbers will go out with a leading 1.
011+ numbers will go out with the 011 stripped off.

ricky:
Hi RonR, I put your digit map in ITSP Profile B, General, DigitMap, and callwithus is configured to use service profile B, and under Voice Services, SP2 Service everything is set to profile B, but I'm still having the same problem calling that pesky Belgian number! Still seeing a 1 prepended to it, both in the OBi log and CallWithUs log. I'm baffled as to why this does not happen to any other international number I call in France, Switzerland, UK, Cameroon, and others.

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