Obihai Error - old software which no longer complies with Google voice security

[likeobi]

My Obihai was working fine and all of a sudden it stopped working. Logging into Obitalk I get the message: "Your device may have outdated, old software which no longer complies with Google Voice security requirements."

I have tried updating to the latest firmware (OBi-latest.fw) and also to version 2872 and 2886 but no luck. Everytime I update the firmware I get "Previous version identical to the update. Firmware not modified."
I am not sure if the firmware is updated or not. I am not able to update the SP to Google voice.

Please help, thanks.

[drgeoff]

Check what software version is on your OBi by logging in to its local web interface. The 'Product Information' section shows it.

If it is not 1.3.0 (Build: 2886) you should update it manually. https://www.obitalk.com/forum/index.php?topic=9.msg13#msg13, option 3.

Then you need to reconfigure GV using the Obitalk forum. Try the procedure in the last bullet point at http://www.obitalk.com/forum/index.php?topic=11384.0. If that does not work use the fuller procedure linked to at the end of that post.

[likeobi]

Thanks. I had tried upgrading the firwmware earlier based on the posts but it said that the firmware is up to date and no updates were performed.

I now tried logging to the Obihai and I am getting "Index file not e"  the e is probably enable? I am stuck now. Any pointers to flash the firmware and getting out of the error would be appreciated.

[drgeoff]

Do you get dial tone when you take the phone off-hook?  If yes dial ***0. After the voice prompt dial 1# and the firmware version will be read out to you.

Dialling ***1 will cause the IP address to be read out.  If you cannot login to that with a browser try a factory reset. Dial ***8 and follow the prompts.

[likeobi]

Thanks again. I did get the IP address and tried to access it on the browser and get the same error "Index file not e"

I tried factory reset on the obihai and also tried the ***8 reset and still get the same above error after the reset.

When I check the version, I got 1.3.0.2872. Version is same before and after reset.

Before I started getting the index file error, I had tried to upgrade to 2886, but was told that the update did not happen as I have the latest version. Clearly I didn't have the latest version but the obi was not letting me update to 2886. Now I can't even access the Obi to upgrade the Fw.

Any other ways to upgrade the firmwaren the obi? Or how to fix the index file error?

[SteveInWA]

https://productforums.google.com/d/topic/voice/Q5Towi4baCg/discussion