Obi over HughesNet
retasker:
Dialed ***1. Says IP adress (192.168.42.900 and says DHCP is disabled.
As already noted, I can connect to the Obi100 from my computer to see status and configure things.
Also, as noted,I have done NOTHING anyone else has suggested (especially since no one has had any other suggestions). I connected the OBI the same way as I have always done when it was successfully set up.
I am not sure what DNS you are referring to n the status page so I sent a screenshot for your perusal.
Reset with ***8 1 and dialed the number listed and got "welcome to obitalk" the echo test (which works).
Now what?
SteveInWA:
Thanks for the screenshot. So, you reset the device, and now you can reach the OBiTALK echo test. That's a good sign. Did the echo test work before you reset it?
The lack of any connection information in the OBiTALK field is suspicious, though. I am guessing that the Hugesnet DNS is causing this problem. You can try changing the DNS settings to use 8.8.8.8 for DNS1 and 8.8.4.4 and see if that solves the problem. Otherwise, you're going to have to talk to Hughesnet.
What happens if you change the DNS servers, reboot, and now try to add the device to your OBiTALK dashboard via the **5 xxxx method?
SteveInWA:
Also: you said DHCP is disabled, and you show static IP addressing. Why? Did you change that setting on the Hugesnet router/modem? If that's the way Hugesnet runs things by default, it's suspicious. Also, you'd need to conclusively determine that, if YOU set up static IP addressing, you didn't accidentally type in the wrong MAC address for the OBi, and that you don't have more than one device assigned that IP address (192.168.42.90, not .900).
retasker:
Just finished the reset and re-entered everything and voila! it now works.
I also tried a call and, while the voice quality on the other end is "computer sounding" according to a friend I just called, a conversation is no problem with no repeating necessary. Actually, except for the quality of the voice, it seems at least as good as our cellphone where we do have service!
Regarding your latest reply, I set the fixed IP so I knew what address to look at if I wanted to connect to the Obi from my computer. Right now, I let it get an address from the HughesNet DHCP and will probably leave it there since i shouldn't have to access it from my computer very often if at all.
Thanks for all the help!
Dick Tasker
SteveInWA:
Well,whaddaya know. Glad to hear that the factory default restore did the trick. There shouldn't be any problem using static IP addressing, as long as you're the one who set it up. My only concern was, if Hughes had some bizarre restriction on how many devices could connect. You're good to go.
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