Hi,
I can no longer receive/make any calls. When I try to make an outgoing call, I get the error message said to me "GV service connection error if you recently changed your Google account password please log into
obitalk.com and change it there as well".
I did not change my Google account's password that I'm using for Google Voice.
I went ahead and tried to reconfirm my Google account that I'm using for GV by going into OBiTalk, going to my Dashboard, clicking on SP1 (where I have GV configured), clicking the link "Click Here to connect the OBi with your active Google Account", and following the directions to Accept my Google Account that I use for GV. I was logged into my Google Account that I use for GV when I did all of that.
After I completed the steps to "reconnect" to my GV account, it takes me back to my SP1 configuration where I press "Save" just in case. Up to this point I don't see any errors in these previous steps.
After pressing "Save", it takes me back to my "Device Configuration" where it says next to SP1, "Backing Off : Authentication error".
I have logged out of my GV account and manually logged back in retyping my password and it works.
I have also gone to my OBi202 device homepage using the IP of my OBi202 device. From there I have gone to the "Voice Services" tab on the left, and to "SP1 Service", and I have scrolled down to the "SIP Credentials" and I have re-entered my GV password, saved, and rebooted.
Still getting the same error on OBiTalk as described above. I also can go to my OBi202 device "Status->System Status" screen and can scroll down to "SP1 Service Status" and can see the error "Backing Off (189s):Authentication error" (sometimes with a different number of seconds.
I have also gone to my OBiTalk device information page and removed SP1 (my Google Voice SP), and recreated it using the "Google Voice Set-up" button in the "Configure Voice Service Providers (SP)" section of the OBiTalk Device Information page. That gave the same resulting error.
I have also gone into my GV setting into the "old" interface and do see that "Google Chat" is checked (although I'm thinking that shouldn't matter anymore since Google Chat was recently discontinued).
Not sure how long it's been this way. I did see where GV shut down it's "Chat" service on June 26, 2017:
https://support.google.com/chat/?hl=enHowever, I'm pretty sure the OBi202 was working last weekend (after the supposed Google Chat shutdown). But, maybe they delayed a week? I was under the impression that the OBi202 was updated to no longer require chat, but thought I'd mention it since the date is fairly close to when things stopped working.
Any ideas? Anyone else experiencing this?
Regards,
sjmyst